How do i contact Roblox customer service?

How do I Contact Roblox Customer Service?

Direct Answer

Table of Contents

If you have any issues with Roblox, you may want to get in touch with the official customer support team. Fortunately, Roblox offers various ways to get in touch with its customer service.

Ways to Contact Roblox Customer Service

In this article, we’ll guide you on how to contact Roblox’s customer service using multiple options. The methods discussed below include:

Live Chat (Mobile App only)

Community Forum

Tickets (Game Support)

Phone Numbers

Support Emails

Customer Support Numbers for Specific Languages

**Live Chat (Mobile App Only)

Roblox offers live chat support exclusively through their mobile app on iOS and Android devices.

Open your mobile app and access the "Settings" by tapping on your profile picture icon.

Scroll down to the "Help" option and select "Talk to Our Support Team".

Wait while the live chat option becomes active, and chat with an agent.

Community Forum

Roblox’s community forum is available on desktop and mobile. Participants in the community share their personal experiences, tips, and knowledge in the forums. If you experience any issues, you might find answers provided by other users through searching

Search by using hashtags, keywords or questions within the search bar on the sidebar.

Post questions and threads, and receive publicly approved responses from the Community Team moderators.

Tickets (Game Support)

Reporting a Ticket for Game-specific issues

When experiencing game problems, visit the Game Support Center:

Select the game which is affecting you.

Choose "Reporting a Problem" button.

Detailed instructions and reporting tools pop up to ease the bug reporting process.

Instructions:

• Describe in detail the problems you are currently experiencing. Describe your in-game actions and other related relevant details.
• Highlight **Steps to Reproduce Bug**: To help developers with fixing faster.
• Press the “**Subimit**” Button

Game Support Team should receive these reports and assist according to this data.

****Phone Numbers****

For certain situations which need urgent guidance, Roblox provides **additional support** and phone numbers:

Roblox, Inc. Global Customer Number:(888) 856-2344
Hours for calling Customer Support: Monday, 09:00 AM – Monday, 2:00 AM PST;

For Canadian and Australian help:

USA/Canada Hotline # (888) 850-2557
Australian Hotline # +(61) 133 – 556

In this area, please be certain that your questions and problems directly related directly to Roblox games platform because it may trigger charges directly from your carrier.

Additional Contact Options – Emails/FAQs/Customer FAQ

If Roblox does not give an additional answer through other given channels we will **briefly clarify FAQs and key details using FAQs and direct links:**

* Direct Support to contact for general requests
*: [community@roblox.com](mailto:community@roblox.com)
* Addressing community feedback, bug submission and questions:** [modsupport@roblox.com](mailto:modsupport@roblox.com)
You may wish to submit questions
[submit@roblox.com](mailto:submit@roblox.com
Roblox, Inc Customer Service | Roblox * Contact our corporate help: [partners@roblox.com](mailto:partners@roblox.com) for other non-technical feedback, inquires and offers.

**General Information Provided**
1/ Roblox Corporation 5501-11000 Custer Rd PLANO United States
Phone Call Center US 1-888 856 – 2344,
Fax fax number (972 – 702), email [partners](mailto:mailto:community@roblox.
Contact by phone, text or electronic mail: General contact is the official source.

These channels allow support in handling all sorts. Please give details, please do clarify that the concern directly affecting the game, service or application to receive any proper direction from the customer.

Community Forum

Tickets (Game Support)

Additional Contact Options – Emails/FAQs/Customer FAQ

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