How to Cancel Xbox Game Pass Ultimate: A Step-by-Step Guide
Are you looking to cancel your Xbox Game Pass Ultimate subscription? Whether you’re upgrading to a new subscription plan or simply don’t want to continue using the service, cancelling your subscription is a straightforward process. In this article, we’ll walk you through the steps to cancel your Xbox Game Pass Ultimate subscription, along with some tips and frequently asked questions.
How to Cancel Xbox Game Pass Ultimate?
Cancelling your Xbox Game Pass Ultimate subscription is a relatively simple process. You can do it through the Xbox website or through your Xbox console. Here are the steps:
Cancel through the Xbox Website
- Go to the Xbox website and sign in to your account.
- Click on your profile picture in the top right corner, then select "Account" from the drop-down menu.
- Scroll down to the "Subscription" section and click on "Cancel Subscription."
- Confirm that you want to cancel your subscription by clicking "Yes, cancel subscription" in the pop-up window.
Cancel through Your Xbox Console
- Sign in to your Xbox console and go to the "My Xbox" section.
- Scroll down to the "Account" section and select "View account."
- Click on the "Subscription" tab and then select "Cancel subscription."
- Confirm that you want to cancel your subscription by clicking "Yes, cancel subscription" in the pop-up window.
Important: Make sure you’re canceling your subscription from the same account you used to sign up for Xbox Game Pass Ultimate. If you’re unsure about which account you used, you can check your subscription history on the Xbox website.
Why Do You Want to Cancel Xbox Game Pass Ultimate?
Before you cancel your subscription, consider the following reasons:
- Upgrade to a new subscription plan: If you’re looking to upgrade to a different subscription plan, such as Xbox Game Pass or Xbox Live Gold, you can cancel your Xbox Game Pass Ultimate subscription and sign up for the new plan.
- Save money: Xbox Game Pass Ultimate can be expensive, especially if you’re not using the service as much as you thought you would. Canceling your subscription can help you save money and allocate it to other entertainment options.
- Try a different streaming service: If you’re not satisfied with Xbox’s game selection or streaming quality, you may want to consider a different streaming service like Apple Arcade or Google Stadia.
- Cancel due to subscription problems: If you’re experiencing subscription-related issues, such as billing problems or login issues, you may want to cancel your subscription and contact Xbox support for assistance.
Cancel Xbox Game Pass Ultimate in Your Xbox App
If you have the Xbox app installed on your mobile device, you can also cancel your subscription through the app. Here’s how:
- Open the Xbox app and sign in to your account.
- Tap on the "Menu" icon () in the top left corner, then select "Account."
- Tap on "Subscription" and then select "Cancel subscription."
- Confirm that you want to cancel your subscription by tapping "Yes, cancel subscription" in the pop-up window.
Tips and FAQs
- Note: If you cancel your subscription within the first 14 days, you’re entitled to a full refund.
- Pause or suspend: If you don’t want to cancel your subscription completely, you can pause or suspend it instead. This will stop your subscription from automatically renewing, but you can restart it at any time.
- Restore purchases: If you cancel your subscription and later want to reactivate it, your purchased games and add-ons will be restored.
- Keep in mind: Canceling your Xbox Game Pass Ultimate subscription won’t cancel your Xbox Live Gold subscription or vice versa.
Conclusion
Cancelling your Xbox Game Pass Ultimate subscription is a straightforward process that can be done through the Xbox website or your Xbox console. Make sure to review your subscription history and reasons for canceling before you confirm the cancellation. If you have any questions or issues, contact Xbox support for assistance.