How to Get Back Your Clash Royale Account?
Clash Royale, developed by Supercell, is one of the most popular mobile strategy game. With millions of players across the globe, it’s no surprise to discover that many players often find themselves in a situation where they’ve lost their account or can’t sign in. Losing an account can be quite frustrating, especially when you’ve invested a great deal of time and resources into climbing the ranks. If you find yourself in this predicament, don’t fret! In this article, we’ll guide you step-by-step on how to get back your Clash Royale account.
Before we dive into the steps, it is essential to understand that losing an account should not be taken lightly. Supercell’s data recovery program is a time-consuming process and may not always result in 100% success rate. However, using the following steps and tips could significantly increase the chances of recovering your forgotten account.
Step 1: Check Forgotten Password Options
Before venturing into more complicated recovery scenarios, try the obvious first by checking the forgotten password options within the Clash Royale in-game menu.
- Open your Clan Castle and navigate to the right-hand side of the screen.
- Find the Forgot Password button and choose your preferred password recovery option (e.g., email, friends, or Facebook).
Step 2: Contact Supercell Through Support
If you have tried the mentioned steps and still can’t sign in using your account, you should contact SuperCell’s support team. Create a support ticket detailing your missing account and provide any relevant identifying information, such as your username(s), email addresses, and character descriptions.
Step 3: Backup Your Account
Regularly backs up your account is a crucial step if you want to avoid incurring losses or losing items. You can easily do so by following these simple steps:
- Locate the Settings button within the Castle.
- Choose Email and select the "Backup settings" option.
- Confirm, and your account data will be submitted to Supercell’s servers automatically.
Step 4: Use 2-Factor Authentication (If Enabled)
If you, unfortunately, lost access to your security questions or answers, but you enrolled in 2-factor authentication (2-FA) before losing the account, you can regain access immediately.
- Try to 2-FA your account multiple times to see if Supercell’s system recognizes the IP address range.
- Once recognized, set up a new security question / answer combination to complete the access process.
What to Remember
- It is key to keep track of sensitive information, like passwords or security questions.
- Before attempting to recover your lost account, ensure access to the recovery email attached to the account.
- Supercell’s data recovery program does not guarantee reactivation of a lost/compromised account.
Frequently Asked Questions (FAQS)
Q1: Should I create a new account or try recovery?
It is entirely up to you! If recovery is successful, your new login credentials will be granted access only to the lost account. Establishing a new account will result in a fresh start without any additional items or upgrades.
Q2: Can I recover a shared account? (e.g., multiple players from the same household?)
Unfortunately no, Supercell do not support shared account recovery nor do they officially recognize separate accounts for family members sharing the exact same device or IPaddress.
Q3: How can I prevent being locked out in the future?**
To make sure you stay safe using your Clash Royale account, observe the following best practices:
- Passwords should contain a combo of letters, numbers, and special characters – at least 12 characters long if possible.
- 2FAs should be used whenever and wherever possible.
- Keep your linked email addresses (e), Facebook, etc.) synchronized and secure.
Step 5: Restore Your progress
Once your account has successfully been recovered, your progress to the current highest level completed, and all troops, cards, and gold items will be transferred back over to your account.