How to Get Your Old Clash Royale Account
As a loyal fan of Clash Royale, you might be wondering what to do if you lose access to your old account. Maybe you changed your phone or created a new one, or perhaps you simply forgot your login credentials. Whatever the reason, don’t worry – getting your old Clash Royale account back is easier than you think. In this article, we’ll guide you through the step-by-step process of retrieving your old account, and answer some frequently asked questions (FAQs) along the way.
Before We Begin: What’s Needed to Get Your Old Clash Royale Account
Before we dive into the process, here are the basic requirements:
- Original Device: You’ll need to have access to the original device you used to create your Clash Royale account. This can be a phone, tablet, or any other device connected to the internet.
- Username: You should know your original username (or be able to remember it). If you’re unable to recall it, you can try using email address or other associated accounts linked to your old account.
- Proof of Account Ownership: You might need to provide proof that you own the account, such as a screenshot of your profile or a recent game screen.
Step 1: Try Recovering Your Account Password
If you forgot your password, follow these steps to try and recover it:
- Open Clash Royale on your original device or download the game again if you can’t access the old account.
- Tap on "Login" and select "Forgot Password."
- Enter your email address associated with your old account (or other recovery email if set up).
- Follow the password recovery instructions to reset your password.
Step 2: Restore Your Account from Facebook or Google+
If you connected your Clash Royale account to Facebook or Google+, you can restore your account using those services:
- Go to Facebook Settings > Account > Login & Devices.
- Click "Recovery Tools" and select "Recover Your Account."
- Enter your Clash Royale username or email address.
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Follow the prompts to verify your account ownership.
- If using Google+, navigate to Google Account > Security > Signing into Google > Review activity > Recovery.
Step 3: Contact Supercell Support (for Complex Cases)
If the above steps don’t work, or if you’re dealing with a more complex issue (like an account merge), you can reach out to Supercell’s customer support team:
- Tap the "Menu" button and select "Settings."
- Scroll down to "Support" and select "Contact Support."
- Explain your situation in the text field and submit the form.
- Supercell’s team will help you resolve the issue.
Troubleshooting Tips
If you’re encountering any issues during the recovery process, try the following:
- Check for typos: Make sure you entered the correct username, password, and other information.
- Clear browser cookies: Delete your browser’s cookies and try logging in again.
- Try another device: Use a different device or account to test the recovery process.
- Email Supercell Support: Reach out to Supercell’s customer support team if none of the above solutions work.
Additional Tips and Reminders
Here are some additional tips to keep in mind:
- Keep Your Original Device Safe: Make sure your original device is safe and secure, as accessing it might be required to recover your account.
- Create a Secure Password: To prevent future password loss, create a strong and unique password.
- Keep a Backup: Regularly back up your Clash Royale data and progress, including cards, trophies, and gems, in case you lose access to your account again.
FAQs: Get Your Old Clash Royale Account Back
Here are eight FAQs to help you better understand the recovery process:
Q: Can I get my old Clash Royale account back after 90 days?
A: Yes, but Supercell reserves the right to suspend or delete inactive accounts.
Q: Can I merge multiple accounts?
A: No, Supercell doesn’t support account merges.
Q: What if I forget my email address or username?
A: If you’ve forgotten your email address or username, you might need to reach out to Supercell Support to assist with recovery.
Q: How do I prevent future password loss?
A: Create a strong and unique password, and keep a note of it safely.
Q: What if my device is lost, stolen, or destroyed?
A: You may need to create a new account or restore your progress from backup.
Q: Can I use the same account on multiple devices?
A: No, Supercell only allows one active device per account.
Q: Is there a way to reset my account without changing my device?
A: Yes, follow the steps mentioned in Step 1 or 2 above.
Q: What if I’ve been playing with an unofficial account?
A: If you’re using an unofficial or unauthorized account, it may not be supported or recoverable. Create an official account for continued access.
By following these steps and troubleshooting tips, you should be able to recover your old Clash Royale account and enjoy your game experience again. Remember to take the necessary precautions to prevent future password loss and keep your account secure. Happy gaming!