Can I get a refund on my Xbox game pass?
You can receive a refund within 30 days of your initial purchase or before your first recurring billing date, whichever is sooner, by canceling your subscription and following the outlined steps. The refund process may take several business days or longer to appear in your account, so it’s recommended to check with your financial institution to understand when the applicable payment method will be credited.
Understanding Xbox Game Pass Refunds
To initiate the refund process, navigate to the Subscriptions page, locate the subscription you wish to cancel, select the cancellation option, and complete the process as prompted. After canceling, contact Microsoft Support to request a refund for the remaining subscription period.
Frequently Asked Questions
1. How long does a Xbox Gamepass refund take?
Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited.
2. How do I cancel my Microsoft subscription and get a refund?
Navigate to the Subscriptions page and locate the subscription you wish to cancel, select the cancellation option for the specific subscription, complete the cancellation process as prompted by the website, and after canceling, contact Microsoft Support to request a refund for the remaining subscription period.
3. What happens if I cancel my Xbox game pass?
If you cancel your Xbox Game Pass subscription, you will lose access to the games included in the subscription, however, your saved progress and achievements will be saved on your console or PC.
4. Can you cancel a past due Xbox Game Pass subscription?
Yes, you can cancel a subscription with a past-due balance by signing in to the Microsoft account that contains your subscription and following the on-screen instructions.
5. Is Xbox Game Pass worth the money?
If you have access to larger funds and enjoy a balance of console and PC gaming, then Xbox Game Pass Ultimate is the right way to go at $14.99 / £10.99 per month, offering versatility with the freedom to stream via the cloud or play on mobile with further free perks and offers.
6. Will Microsoft refund me for a subscription?
You will receive a refund of your most recent recurring billing charge if you cancel your subscription and request a refund within 30 days after being charged.
7. Will Microsoft refund my money?
If you purchased a product from Microsoft, you may be able to request a refund, exchange, or a return by using the self-help tool to guide you through the right steps.
8. Why won’t Microsoft let me cancel my subscription?
Troubleshoot issues if you can’t cancel your subscription by checking if a payment method needs to be updated, and to fix any issues, go to Payment options on your Microsoft account dashboard.
9. How much is Xbox Game Pass?
Xbox Game Pass costs $16.99/mo, offering hundreds of high-quality games to play solo or with friends on console, PC, or cloud.
10. Do Xbox refunds go into bank account?
Most payment methods qualify for an Xbox refund, including Visa, MasterCard, American Express, Discover, and PayPal, with refunds sent to the original payment method, such as a debit card or bank account.
11. How do I contact Microsoft to cancel my subscription?
To contact Microsoft support, go to the Microsoft Contact Us website, type “Cancel subscription” and click Get Help, then follow the prompts to cancel your subscription.
12. Why did Microsoft remove 12 month subscription?
Microsoft offered no reason as to why it has dropped the 12-month subscription option, but it has been speculated this is an effort to shift more people towards Xbox Game Pass Ultimate.
13. What happens if you cancel your Microsoft subscription?
If you canceled your subscription and didn’t move users to a different subscription that includes Microsoft 365, Microsoft 365 runs in reduced functionality mode, where users can only read and print documents, and Microsoft 365 apps display Unlicensed Product notifications.
14. How do I cancel my Xbox subscription?
Follow these steps to cancel your Xbox Live subscription: press the Xbox button, go to “Profile & system”, then open “Settings”, go to “Account”, and then click “Subscriptions”, select the subscription you want to cancel and follow the rest of the steps as indicated to confirm cancelation.
15. Is Game Pass Ultimate still $1?
Game Pass Ultimate offers a $1 trial for the first 14 days, then $16.99/mo, providing access to hundreds of high-quality games, online multiplayer, and cloud gaming.