How do I contact Lilith Rok?

To contact Lilith Rok, you can reach out to their customer service team through the in-game support system, where you can find the contact information in Settings > Customer Service > FAQ > headset icon in the top right corner, or you can send an email to [email protected]. Additionally, for any suspected misconduct or misuse of their services, you can report it to [email protected].

Frequently Asked Questions

General Information

1. What is Lilith Games?: Lilith Games is a Chinese game development and publishing company, founded in Shanghai in 2013, known for developing world-class mobile games like Rise of Kingdoms.
2. Who owns Lilith Games?: Lilith Games was founded by Young Chinese entrepreneur Wang Xinwen, who left Tencent Holdings to start the company with two others in May 2013.
3. How much money does Lilith make?: Total Lilith mobile app revenue in September 2023 was $51m, with $34m from iOS apps and $16m from Android apps.

Contact and Support

4. How do I contact Rise of Kingdoms customer service?: You can find the player support contact in Settings > Customer Service > FAQ > headset icon in the top right corner.
5. What is Lilith’s email address?: You can contact Lilith Games via email at [email protected] for general inquiries or [email protected] for complaints about personal information processing.
6. How do I report a player to ROK?: While in a match, you can report a player by opening the menu, selecting Report/Block Player, finding the player, selecting Report, and choosing one or more reporting reasons.

Company Profile and Games

7. What company owns Rise of Kingdoms?: Rise of Kingdoms is developed and published by Lilith Games, available as a free-to-play game on PC, iOS, and Android devices.
8. What games did Lilith Games make?: Some notable games developed by Lilith Games include Tales of the Mirror, Warpath: Ace Shooter, Mr Pumpkin 2: Walls of Kowloon, AFK Arena, and Isoland 2: Ashes of Time.
9. What is the company profile of Lilith Games?: Lilith Games is an indie game development company based in China, specializing in action and role-playing genres, with games like Art of Conquest and Heroes Tactics: Strategy PvP.

Other Information

10. Is Lilith Games a Chinese company?: Yes, Lilith Games is a Chinese company, funded by Venture Capital IDG Capital Partners, established in March 2013.
11. What was the Lilith Games scandal?: The Lilith Games scandal involved a class action lawsuit against the company for allegedly duping players into spending thousands of dollars on minigames with graphical depictions of game boards, virtual dice, and wheels.
12. Who are the investors in Lilith Games?: Lilith Games is funded by 2 investors, with Lasa Jingji Jishu Kaifa Qu Juchuang and IDG Capital being the most recent investors.
13. Where is Lilith Games headquarters?: The headquarters of Lilith Games is located at Room 2166, Area A, 2nd Floor, Shanghai.
14. How do I unlink my Lilith account?: You can delete your account or remove certain personal information by logging into your game account or emailing [email protected].
15. What is the richest game company in China?: The Chinese entertainment tycoon Tencent remains dominant in the mobile gaming arena, with Shenzhen Tencent Tianyou Technology Ltd generating around 390 million U.S. dollars of in-app purchase revenue worldwide in September 2023.