Can I Cancel WOW Online?

You can cancel your WOW internet service online by logging into your account and using the chat feature to talk to a WOW! customer service representative and request that they cancel your service. This online cancellation process is a convenient way to manage your account and stop your service without having to make a phone call or visit a physical location.

Frequently Asked Questions

About WOW Internet Cancellation

1. Is there a fee to cancel WOW internet?: After a 30-day guarantee period, an Early Termination Fee of up to $345 will apply if you cancel your service during the term of the plan, decreasing by $15 each month during your 24-month plan.
2. Can you cancel WOW subscription?: You can pause or cancel your subscription at any time, with the option to use a credit card for payment, noting that you will only pay once despite seeing two charges for the same order.
3. Is WOW Internet a contract?: WOW Internet offers super-fast internet with 99.9% network reliability and live TV from YouTube TV with 100+ channels and no long-term contracts.

Contacting WOW Customer Service

4. How do I contact WOW customer service?: You can call WOW customer service at 1-855-940-4969 or send an email to report issues such as a number being blocked in error, with Robocall Blocking automatically enabled for all WOW! voice services customers as of June 30, 2021.
5. How to cancel your World of Warcraft Subscription: The process involves accessing your account settings and managing your subscription, with the option to receive a refund for unused subscription time within 14 days of purchase.

WOW Internet Services and Features

6. Does WOW charge for service calls?: Without the Plan, customers will be charged applicable service call fees for each Technician Visit, excluding services related to inside wiring and other items not owned by the customer.
7. What happened to WOW internet?: WOW!’s Columbus and Cleveland operations were acquired by Atlantic Broadband for $1.125 billion, with the operations being renamed to Breezeline to unify the services.
8. Is WOW a good provider?: WOW! Internet offers download speeds up to 5,000 Mbps and unlimited data, with plans having no contract and the option to rent an Eero mesh Wi-Fi system.

Refunds and Guarantees

9. Does WOW internet have a money-back guarantee?: A Money-Back Guarantee is available for first-time subscribers, refunding the first regular monthly payment made for the WOW! service, excluding taxes and other fees.
10. Can I cancel my WoW subscription and get a refund?: You can receive a refund for unused World of Warcraft subscription time within 14 days of purchase, with no refund for subscription time lost due to suspension or account closure.

Payment and Billing

11. How do I remove payment method from WoW?: You can change your payment method by logging into your Games & Subscriptions page, managing your account, and selecting a new payment method.
12. Why does WoW charge monthly?: The monthly subscription ensures that all microtransactions are purely cosmetic and quality-of-life benefits, preventing the game from becoming pay-2-win.

Internet Usage and Performance

13. Does WOW use a lot of internet?: World of Warcraft averages about 10kB per second during gameplay, resulting in approximately 36 megabytes of data transferred per hour.
14. Is spectrum better than WOW?: WOW! ranked higher than Spectrum in a 2021 JD Power and Associates review of customer satisfaction with ISPs, offering more affordable plans with similar download speeds.
15. How does WOW compare to spectrum?: WOW! offers cable plans with download speeds up to 1 Gbps, beating Spectrum by offering an additional plan and more affordable prices for similar speeds, making it a competitive choice for internet services.