Did Ubisoft Connect Shut Down?

Ubisoft Connect has not completely shut down, but the company has suspended online services for 15 older games, affecting players’ access to purchased DLC and online multiplayer features. The decision to shut down online services for these games is part of Ubisoft’s strategy to focus resources on supporting and developing newer and more popular games.

Understanding the Shutdown

To understand the impact of this shutdown, it’s essential to know which games are affected and how it will change the gaming experience for players.

Frequently Asked Questions

General Questions

1. What happened to Ubisoft? Ubisoft announced project cuts and lowered its estimated operating income for the current year by $1 billion, citing macroeconomic conditions as the reason.
2. Why is Ubisoft going down? Ubisoft’s shares plummeted after the company reduced revenue guidance, canceled three titles, and pushed back the release of its upcoming Skull and Bones game.
3. Is Ubisoft having issues right now? There are no current outages or issues detected with Ubisoft, but the company has experienced outages in the past, with the last one occurring on October 18, 2023.

Ubisoft Connect

4. Why is Ubisoft Connect not working? Ubisoft Connect may not be working due to connectivity issues, security software, or outdated versions of the desktop app.
5. How do I update Ubisoft Connect? Updates for the Ubisoft Connect mobile app can be found on the Apple App Store or Google Play Store.
6. Is Ubisoft Connect offline? Ubisoft Connect can be used in offline mode, allowing players to access their games even without an internet connection.

Account and Game Access

7. Why can’t I play my Ubisoft games? Restarting the desktop app or repairing corrupted game files may resolve issues preventing games from launching.
8. Will Ubisoft delete games? No, Ubisoft won’t delete games that have been purchased, and players will still have access to their digital games.
9. Can I transfer Ubisoft games to Steam? Transferring games from Steam to Ubisoft Connect or vice versa is not possible, but games purchased on Steam can be accessed through Ubisoft Connect.

Company Information

10. Who owns Ubisoft now? The Guillemot family and Tencent together own about 25% of Ubisoft and 29.7% of its voting rights.
11. Is Ubisoft in debt? As of March 2023, Ubisoft’s total debt is $2.68 billion.
12. How rich is Ubisoft? Ubisoft’s net worth as of October 13, 2023, is $3.8 billion.

Games and Platforms

13. What 3 games did Ubisoft cancel? Ubisoft canceled Tom Clancy’s Ghost Recon Frontline, Alien Versus Predator, and Project Q, among others.
14. Is Ubisoft no longer on Steam? Ubisoft made a business decision to stop publishing new releases on Steam in 2019, opting for the Epic Store and Ubisoft Store instead.
15. Why did Ubisoft stop using Steam? Ubisoft decided to focus on the Epic Store and Ubisoft Store to benefit from their third-party distribution models, which are seen as more beneficial for publishers in the long term.