Do CDKeys do Refunds?

CDKeys does offer refunds to its customers if their refund request satisfies the company’s eligibility criteria, which includes the product key not being redeemed and the refund request being submitted within 7 calendar days of purchase. The refund is processed in the original payment method, with the dollar value at the time of purchase being refunded to the customer’s credit/debit card.

Understanding CDKeys Refund Policy and Related FAQs

To provide a comprehensive understanding of CDKeys’ refund policy and its overall service, we’ve compiled a list of frequently asked questions (FAQs) that cover various aspects of the platform, including its legitimacy, safety, and comparison with other key reselling platforms like G2A.

CDKeys and G2A Comparison

1. Is CDKeys legit? Yes, CDKeys is considered a legitimate marketplace within the gray market reseller crowd, with many customers successfully purchasing and using game keys from the platform.
2. Is G2A better than CDKeys? While both operate in the gray market, CDKeys is often preferred over G2A due to concerns about G2A selling stolen keys and issues with customer service.
3. Does CDKeys sell your information? No, CDKeys assures that it does not sell, distribute, or lend access to customers’ personal information to third parties unless required by law or with the customer’s permission.

Safety and Legitimacy

4. Is CDKeys safe to buy from? Yes, CDKeys is considered safe for buying game keys, with the platform being a trusted partner of PayPal, Mastercard, and Visa, ensuring secure transactions.
5. Is it illegal to buy from G2A? No, buying from G2A is not illegal, but there are risks associated with purchasing game keys from gray market resellers, including the potential for stolen keys.
6. Are Steam keys from CDKeys legit? Keys purchased from authorized vendors are legitimate, but buying from gray markets like CDKeys or G2A carries the risk of keys being revoked by Steam.

Refund and Delivery Policies

7. How long do CDKeys take to deliver? Typically, game keys are delivered immediately upon purchase via email.
8. Can I refund CDKeys on Steam? No, Valve cannot provide refunds for purchases made outside of Steam, including CD keys bought from third-party resellers like CDKeys.
9. Does G2A allow refunds? Yes, G2A offers refunds, with the funds being returned to the original payment source, or to the customer’s G2A PAY balance if direct refund is not possible.

Additional FAQs

10. Is CDKeys 100% legit? While CDKeys operates legally, its status as a gray market seller means it doesn’t always have the permission of the game’s publisher, making some consider it less than 100% legitimate.
11. Why is CDKeys so cheap? CDKeys achieves low prices by buying game keys in bulk from various sources around the globe and saving on postage and related expenses.
12. How do I verify my CDKeys? Verification involves signing up with your Microsoft account credentials and entering a unique code provided by CDKeys to activate your product.
13. Does CDKeys need ID? Yes, as part of its verification process, CDKeys may require a valid photo ID from customers flagged for security checks, with the assurance that these IDs are not stored after verification.
14. Are G2A random keys safe? G2A assures that random Steam keys sold on its platform are absolutely safe, with only business-verified sellers allowed to sell these keys after meeting a strict set of requirements.
15. Is it OK to buy keys from G2A? While it’s not illegal, buying keys from G2A or similar gray market resellers carries risks, including the potential for game revocation and supporting illicit practices like the use of stolen credit cards for key purchases.