Do you keep Ubisoft games after subscription ends?

Do You Keep Ubisoft Games After Your Subscription Ends? The Definitive Guide

Let’s cut to the chase: No, you do not keep Ubisoft games accessed through a Ubisoft+ subscription after your subscription ends. It’s akin to Netflix or Xbox Game Pass – once you stop paying, your access to the included library vanishes. However, there are crucial nuances and related scenarios that are important to understand. Let’s dive into the details, separating fact from fiction, and ensuring you know exactly what happens to your Ubisoft games when that subscription timer hits zero.

Understanding Ubisoft+ and Game Ownership

Ubisoft+ is a subscription service that grants you access to a vast library of Ubisoft titles. Think of it as a massive, digital rental service. As long as you are subscribed, you can download and play almost anything in the catalog. This includes new releases, older classics, and even premium editions with DLC. But what constitutes ownership, and how does it affect your game library?

  • Subscription Access vs. Ownership: Crucially, subscribing to Ubisoft+ gives you access to games, not ownership. You’re essentially renting the games.
  • Purchased Games: If you purchase a game outright, either digitally through the Ubisoft Store or physically on a disc, you own it. This means you retain access even if you cancel your Ubisoft+ subscription.
  • Game Progress: If you buy a game after playing it through Ubisoft+, your progress often carries over. Ubisoft Connect typically utilizes cloud saves, letting you pick up where you left off. However, this is contingent on the game supporting cross-progression.

What Happens When Your Subscription Ends?

When your Ubisoft+ subscription lapses, the following occurs:

  • Inaccessible Games: Any game in your library that you only had access to through Ubisoft+ will become unplayable. They will still appear in your Ubisoft Connect library, but you won’t be able to launch them.
  • Purchased Content Remains: Any games or DLC you purchased separately will still be available. These are tied to your Ubisoft account, not your subscription.
  • Cloud Saves: Generally, your cloud saves will remain intact. If you resubscribe to Ubisoft+ or purchase the game later, you should be able to resume your progress. However, it’s always wise to back up your saves locally for added security.

Navigating the Ubisoft Ecosystem: Account Management and Game Access

Understanding the Ubisoft ecosystem and its account management is essential to maintaining access to your purchased games and saves.

Multiple Accounts

If you have multiple Ubisoft accounts, games are tied to the specific account on which they were activated or purchased. Make sure you are logging into the correct account when trying to access your games.

Inactive Accounts

Ubisoft reserves the right to close long-term inactive accounts to maintain their database. They will notify you before closing an inactive account. If you want to keep using your account, you can cancel the closure process.

Troubleshooting Game Access Issues

Sometimes, you might encounter situations where games appear to be missing from your Ubisoft Connect library. Common causes include:

  • Incorrect Account: Logging into the wrong Ubisoft account.
  • Game Redeemed on Another Account: The game was mistakenly redeemed on a different account.
  • Installation Issues: The game files might be corrupted or the game might not be properly installed.

The Future of Ubisoft and Game Ownership

Ubisoft, like many publishers, is navigating the evolving landscape of game ownership and subscription services. While Ubisoft+ offers convenience and access to a vast library, it’s crucial to understand the limitations compared to outright game ownership. Ubisoft are also facing internal challenges to do with company sales and misconduct.

GamesLearningSociety.org fosters research and development into innovative game-based learning approaches. Understanding the different types of ownership and access can also help developers when designing game-based learning.

FAQs: Everything You Need to Know About Ubisoft Games and Subscriptions

Here are 15 frequently asked questions to further clarify the nuances of Ubisoft game ownership and access:

1. If I buy a game after playing it on Ubisoft+, will my progress transfer?

Generally, yes. If the game supports cloud saving and cross-progression, your progress from Ubisoft+ should carry over when you purchase the game.

2. Can I transfer my Ubisoft games to another account?

Officially, Ubisoft does not allow game transfers between accounts. However, in certain exceptional circumstances, they may consider it. You’ll need to contact Ubisoft Support with proof of purchase.

3. Will Ubisoft delete my account if I’m inactive?

Ubisoft may close long-term inactive accounts, but they will notify you via email before doing so. You have the option to cancel the closure.

4. What happens to my DLC if I cancel Ubisoft+?

If you purchased the DLC separately, you keep it. If the DLC was only accessible through Ubisoft+, you lose access when your subscription ends.

5. How do I recover my Ubisoft save game files?

Your local save game files are located in the Ubisoft Connect PC installation folder. The default location is C:Program Files (x86)UbisoftUbisoft Game Launcher/savegames/. You can back up these files and restore them if needed.

6. Does uninstalling Ubisoft Connect delete my games?

No, uninstalling Ubisoft Connect does not automatically delete your installed games. You will be given the option to keep or remove them during the uninstallation process.

7. Where are Ubisoft cloud saves stored?

Ubisoft cloud saves are stored on Ubisoft’s servers. Locally, they are cached in the Ubisoft Connect installation folder.

8. How do I reinstall Ubisoft games?

Open Ubisoft Connect PC, go to the Games tab, select the game, and choose Download.

9. Can I get a refund for a Ubisoft game?

You can request a refund for a digital PC game within 14 days of purchase, provided you haven’t played it for more than two hours.

10. Why are my games gone on Ubisoft Connect?

Possible reasons include logging into the wrong account, the game being redeemed on a different account, or installation issues.

11. Does Ubisoft give away free games?

Yes, Ubisoft occasionally offers free games as promotions or giveaways. Keep an eye on their website and social media channels.

12. Are Ubisoft+ games permanent?

No. Subscribing to Ubisoft+ gives you temporary access to games. Once you cancel your subscription, you no longer can play the games that you have access to through the subscription service.

13. What is the 6-month rule for Ubisoft account inactivity?

Ubisoft’s terms of use state that they can delete accounts after 6 months of inactivity. They will notify you before deleting your account.

14. How can I claim Ubisoft games?

To claim a game, open the Xbox app for Windows PC and go to the game’s page. Then, select Install. If Ubisoft Connect isn’t installed, you’ll be prompted to download it. Log in to your Ubisoft account to claim the game.

15. What is Ubisoft doing about the controversy surrounding account deletion?

Ubisoft has clarified its account deletion policy, stating that accounts are only closed after a significant period of inactivity and users are notified beforehand with ample opportunity to prevent deletion.

Conclusion: Navigating the Ubisoft Landscape

Understanding the difference between subscription access and outright ownership is key to managing your Ubisoft game library. While Ubisoft+ offers a convenient way to explore a wide range of titles, remember that your access is contingent on maintaining your subscription. For long-term access and true ownership, purchasing games remains the best option. By staying informed and managing your Ubisoft account proactively, you can ensure a smooth and enjoyable gaming experience.

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