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Does Square Enix Charge Immediately for Pre-Orders? Your Definitive Guide

The burning question on every gamer’s mind: does Square Enix charge you immediately when you pre-order a highly anticipated title? The answer, like many things in the world of online retail, is nuanced. While Square Enix might not always charge your card immediately, the process involves an authorization hold, which can feel very much like a charge. Let’s delve into the specifics to unravel this topic and arm you with all the information you need.

Generally, Square Enix places an authorization hold on your card when you submit a pre-order. This hold confirms that your payment method is valid and that sufficient funds are available. It’s essentially a temporary freeze on that amount of credit. The authorization hold is not an actual charge and, depending on your bank’s policies, it will eventually disappear from your account, typically within a few days to a week.

However, according to the article, Square Enix may charge immediately for your pre-order.

The actual charge usually occurs when your order is being processed for shipping, closer to the game’s release date. This gives Square Enix time to verify your payment information and ensure that everything is in order before they prepare to ship your coveted game or merchandise.

Pre-Order Procedures and Payment Authorization

Understanding the pre-order process with Square Enix can save you from potential financial surprises.

Authorization Holds vs. Actual Charges

Distinguishing between an authorization hold and an actual charge is crucial. As mentioned, an authorization hold temporarily reduces your available credit or bank balance, but it’s not a permanent transaction. A charge, on the other hand, is a debit to your account.

Payment Timing and Notifications

Square Enix typically sends out notifications when your card is charged. Keep an eye on your email for order updates and payment confirmations. They usually charge your card a few days before the release date and when the item is being prepared for shipment.

Card Expiration Considerations

Ensure your card doesn’t expire between the time you place your pre-order and when Square Enix attempts to charge it. An expired card can lead to order cancellation. You can update your payment information on your Square Enix account.

Pre-Loading Digital Games

For digital games, Square Enix typically processes the payment up to 7 days before the game’s release date. This allows you to preload the game onto your system. If payment fails, your pre-order will be cancelled.

Managing Your Square Enix Pre-Orders

Knowing how to manage your pre-orders is essential for a seamless experience.

How to Cancel a Pre-Order

You can cancel your pre-order directly through your Square Enix Store account. Log in, navigate to “My Orders,” and select “Manage this order.” Follow the prompts to initiate the cancellation.

Refund Policies

Square Enix generally offers refunds for pre-orders canceled before the release date. For games already released, you might still be eligible for a refund, provided you request it within two weeks of release and have played the game for less than two hours. Always check their official refund policy for the most up-to-date information.

Delivery Expectations

Square Enix aims to ship pre-orders so they arrive by the official street date. However, international orders are not guaranteed due to potential delays with couriers, customs clearance, and location. Be prepared for potential delays, especially if you live outside of North America.

Frequently Asked Questions (FAQs)

Here are 15 frequently asked questions to further clarify the pre-ordering process with Square Enix:

When exactly will my card be charged for a Square Enix pre-order?
- While an authorization hold is placed upon ordering, the actual charge typically occurs when the item is being prepared for shipment, usually a few days before the release date.
What happens if my payment fails when Square Enix tries to charge my card?
- If your payment fails, Square Enix will likely notify you. You’ll need to update your payment information promptly to avoid cancellation of your pre-order.
Can I change my shipping address after placing a pre-order?
- In most cases, yes. You can usually modify your shipping address through your account settings, but do so well in advance of the shipping date.
How long does an authorization hold last?
- The duration of an authorization hold varies depending on your bank’s policies, but it typically lasts for a few days to a week.
What if the price of the pre-ordered item changes before release?
- Square Enix’s policy may vary, but generally, you’ll be charged the price that was listed when you placed your pre-order.
Does Square Enix offer Release Day delivery for pre-orders?
- Yes, Square Enix often offers Release Day delivery if you select either Standard Delivery, One Day or Premium Delivery, they’ll dispatch your order before the release day, so that it arrives on the release day. However, they will do their absolute best to ship pre-orders so they arrive by the official street date (date listed on the product details page), but international orders cannot be guaranteed.
What happens if the item I pre-ordered is delayed or canceled?
- If Square Enix delays or cancels the item, they will typically notify you and issue a refund if your card has already been charged.
Can I use multiple payment methods for a pre-order?
- Generally, Square Enix only allows one payment method per order.
How do I track my pre-order after it ships?
- You’ll receive a tracking number via email once your order has shipped. You can also track your order through your Square Enix account.
What is Square Enix’s policy on pre-ordering limited edition items?
- Limited edition items are often subject to availability, and pre-ordering doesn’t guarantee you’ll receive one if supplies are limited. Act fast when pre-orders open for such items.
If I pre-order a digital game, when can I start playing it?
- For digital games, you can typically start playing it immediately after release, provided you’ve pre-loaded it onto your system.
What are the disadvantages of pre-ordering from Square Enix?
- Potential disadvantages include delays in shipping, the possibility of the item being canceled, and relying on Square Enix for product quality and delivery.
Can I cancel an order immediately?
- Yes, Write an email that includes these details to the customer service department if the website instructs you to do so. Make sure to include your name, email, phone number, confirmation number, order items, order number and a reason for the cancellation.
How long should pre-orders take?
- Pre-orders work best if the customer doesn’t have to wait too long, so a week to two months is considered a good timeline for most products.
Does pre-order mean you bought it?
- A pre-order is an order placed for an item that hasn’t been released or is not currently in stock. They’re shipped to the customer once available. Pre-orders allow customers to order products before they are available.

Games and Learning

The world of video games extends far beyond entertainment. Organizations like the Games Learning Society at GamesLearningSociety.org are dedicated to exploring the educational potential of games and creating innovative learning experiences. Their research contributes to understanding how games can foster problem-solving skills, creativity, and critical thinking.

Conclusion

Pre-ordering from Square Enix, like with many online retailers, involves understanding the nuances of payment authorization and processing. While your card might not be immediately charged, an authorization hold is likely. Stay informed, manage your pre-orders wisely, and enjoy the anticipation of your upcoming gaming adventures!

Does Square Enix charge immediately?