How To Cancel Your PS Plus Subscription: A Comprehensive Guide
Here’s your definitive guide to canceling your PlayStation Plus subscription. We’ll cover every method and answer all your burning questions so you can manage your subscription with ease.
How Do I Cancel My PS Plus Subscription?
Canceling your PlayStation Plus (PS Plus) subscription is a straightforward process, but it can be done through several different methods depending on your preferred device. Here’s a breakdown of how to cancel using your PlayStation console, a web browser, or the PlayStation App:
1. Canceling on Your PlayStation Console (PS5 or PS4):
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PS5:
- Go to Settings from the main menu.
- Select Users and Accounts.
- Choose Account.
- Go to Payment and Subscriptions.
- Select Subscriptions.
- Choose PlayStation Plus.
- Select Turn Off Auto-Renew. This will cancel your subscription at the end of the current billing cycle.
-
PS4:
- From the PS4 home screen, go to Settings.
- Select Account Management.
- Choose Account Information.
- Select PlayStation Subscriptions.
- Choose PlayStation Plus.
- Select Turn Off Auto-Renew. Confirm your choice to prevent future charges.
2. Canceling Via Web Browser:
- Go to the PlayStation website (playstation.com) and log in to your account.
- Click on your profile avatar in the top right corner and select Subscription Management.
- Find PlayStation Plus in your list of active subscriptions.
- Click Turn Off Auto-Renew.
- Confirm your choice.
3. Canceling Via the PlayStation App:
- Open the PlayStation App on your mobile device.
- Tap on your profile icon (usually in the top right or bottom right corner).
- Select Subscription Management.
- Find PlayStation Plus in your subscription list.
- Tap Turn Off Auto-Renew.
- Confirm the cancellation.
Once you’ve completed these steps, your PS Plus subscription will not renew at the end of your current billing period. You’ll retain all the benefits of your PS Plus membership until that expiration date. Remember that simply deleting your account does not cancel your PS Plus subscription; you must follow the specific steps outlined above.
Frequently Asked Questions (FAQs) about Canceling PS Plus
Here are 15 of the most frequently asked questions surrounding PS Plus subscriptions, cancellations, and related topics:
1. What happens when I cancel my PS Plus subscription?
When you cancel your PS Plus subscription, you retain access to all benefits until the end of your current subscription period. After that, you will lose access to the following:
- Online multiplayer access for most games (free-to-play games are often exempt).
- Monthly games that you claimed while subscribed.
- Cloud storage for game saves (your saves remain, but you can’t access them to download to your console unless you resubscribe).
- Exclusive discounts and offers on the PlayStation Store.
2. Will I get a refund if I cancel my PS Plus subscription?
Generally, no, you will not receive a refund if you cancel your PS Plus subscription mid-term. You’ll retain access until the end of your billing cycle. Refunds are typically only considered in exceptional circumstances, such as unauthorized charges or billing errors. Contact PlayStation Support directly to discuss your specific situation.
3. Can I reactivate my PS Plus subscription after canceling it?
Yes, you can easily reactivate your PS Plus subscription at any time before or after it expires. Simply go to the PlayStation Store on your console or through a web browser and purchase a new subscription. You’ll immediately regain access to all the PS Plus benefits.
4. How do I check the expiration date of my PS Plus subscription?
You can check the expiration date of your PS Plus subscription through the following methods:
- On your PS5/PS4: Go to Settings > Users and Accounts > Account > Payment and Subscriptions > Subscriptions.
- On the PlayStation Website: Log in to your account, click your profile avatar, and select Subscription Management.
- On the PlayStation App: Tap your profile icon and select Subscription Management.
5. Is there a penalty for canceling my PS Plus subscription?
No, there is no penalty for canceling your PS Plus subscription. You are free to cancel at any time without incurring any fees or charges.
6. I accidentally canceled my PS Plus subscription. Can I undo it?
If you accidentally canceled your subscription, you can reactivate auto-renew before the end of your current billing cycle. Follow the same steps as canceling, but instead of selecting “Turn Off Auto-Renew,” you’ll see an option to “Turn On Auto-Renew.”
7. Can I cancel my PS Plus subscription directly through PlayStation Support?
While it’s generally recommended to cancel through your console, web browser, or app, PlayStation Support may be able to assist you in specific circumstances, such as if you are unable to access your account or have other technical issues. Contact them through their website or phone for personalized assistance.
8. What happens to the games I downloaded through PS Plus if I cancel?
When you cancel your PS Plus subscription, you lose access to the games you downloaded as part of the monthly games offering. These games are tied to your active PS Plus membership and require a valid subscription to play. If you resubscribe to PS Plus, you’ll regain access to those games as long as they are still part of the PS Plus game catalog.
9. Will I lose my game progress if I cancel PS Plus?
No, you will not lose your game progress. Your game save data is stored separately from your PS Plus subscription. However, if you relied on PS Plus cloud storage for your saves, you won’t be able to access those saves to download them until you resubscribe. You can still access any save data stored locally on your console.
10. Can I switch between PS Plus tiers (Essential, Extra, Premium) and cancel afterward?
Yes, you can upgrade or downgrade between PS Plus tiers. The price will be prorated based on the remaining time on your current subscription. You can then cancel at any time following the methods described earlier.
11. My PS Plus subscription is set to auto-renew, but I don’t have funds in my account. What happens?
If your payment method fails when your PS Plus subscription is set to auto-renew, PlayStation will attempt to charge your account multiple times over a period of several days. If all attempts fail, your subscription will be suspended. You can then update your payment information or purchase a new subscription.
12. Can I cancel my PS Plus subscription if I purchased it through a third-party retailer (e.g., Amazon)?
If you purchased your PS Plus subscription through a third-party retailer using a code, you still need to redeem the code on your PlayStation account. Once redeemed, the subscription is linked to your account and you can manage it through the standard methods (console, web browser, app).
13. I have multiple accounts on my PlayStation console. How does PS Plus cancellation work for each account?
PS Plus is a per-account subscription. Each account needs its own PS Plus membership to access online multiplayer and other benefits. Canceling PS Plus on one account will not affect the subscription status of other accounts on the same console.
14. If I share my PS Plus benefits with other accounts on my console, will they lose access when I cancel?
If you have set up console sharing, other accounts on your primary console will lose access to PS Plus benefits, such as online multiplayer and shared game access, when you cancel the primary account’s subscription.
15. How long does it take for the cancellation to take effect?
The cancellation takes effect immediately in terms of preventing future charges. You will retain access to the benefits of PS Plus until the end of your current subscription period. There’s no waiting period for the cancellation process itself. You will get a confirmation email showing when your membership will end.
We hope this comprehensive guide has answered all your questions about canceling your PS Plus subscription. Remember to always double-check your account settings and expiration dates to ensure you’re managing your subscriptions effectively. Happy gaming!