How to Cancel Your Ubisoft Plus Xbox Subscription: A Comprehensive Guide
Ubisoft Plus offers a fantastic library of games to Xbox players, but sometimes, it’s time to move on. Whether you’re cutting back on subscriptions, finished with the available titles, or simply want to explore other gaming options, canceling your Ubisoft Plus subscription on Xbox is a straightforward process. Here’s a step-by-step guide to get you started:
- Access the Ubisoft Store: Start by navigating to the Ubisoft Store on your web browser.
- Log into your Ubisoft account: Locate the avatar icon usually at the top-right of the page. Click on it and log in using the credentials associated with your Ubisoft account. This is the account linked to your Xbox profile.
- Go to ‘My Subscription’: Once logged in, click the avatar icon again. A drop-down menu should appear. Select ”My Subscription”.
- Select ‘Cancel Membership’: On the “My Subscription” page, you will see details about your Ubisoft+ subscription, including renewal dates and billing information. Find the option labeled ”Cancel Membership”.
- Confirm Cancellation: A confirmation prompt will appear, asking if you’re sure you want to cancel. Choose ”Yes” to confirm your cancellation.
- Confirmation: Once cancelled, the “Cancel Membership” option will be replaced with a ”Re-Activate Ubisoft+” option, indicating successful cancellation.
And there you have it! Your Ubisoft Plus subscription for Xbox is now cancelled. Remember that you’ll still have access to the service until the end of your current billing cycle.
Frequently Asked Questions (FAQs) About Cancelling Ubisoft Plus on Xbox
Here are some commonly asked questions to help clarify any uncertainties you might have about cancelling your Ubisoft Plus subscription.
How do I find out if my Xbox account is linked to my Ubisoft account?
If you are unsure whether your Xbox account is linked with your Ubisoft account, you can easily verify this by following these steps:
- Sign in to your Ubisoft account on the Ubisoft website: https://account.ubisoft.com/account-information.
- Scroll down to the “Linked accounts” section.
- Look for the Xbox logo. If your Xbox account is linked, it will be displayed here.
How do I unlink my Xbox account from my Ubisoft account?
To unlink your Xbox (Microsoft) account from your Ubisoft account, you have a couple of options:
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Through Ubisoft Account Management:
- Log in to your Ubisoft account on the Ubisoft website or the Uplay app (Ubisoft Connect).
- Go to Account Management and find the “Linked accounts” option.
- Locate your Microsoft (Xbox) account and choose the option to “Unlink“.
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Contact Customer Support: If you encounter any issues with unlinking the accounts yourself, you can contact Ubisoft’s customer support for assistance.
What happens after I cancel my Ubisoft Plus subscription?
Once you cancel your Ubisoft Plus subscription, you will still have access to the service, including the game library and benefits, until the end of your current billing cycle. After that, you will no longer have access to the Ubisoft+ Services, including Early Access, Discounts, Multi-Platform Access, Ubisoft+ Games, or any in-game purchases made within a Ubisoft+ Game.
Can I cancel Ubisoft Plus anytime?
Yes, you can cancel Ubisoft Plus at any time. Ubisoft+ is a premium gaming subscription where you can access a growing catalog of award-winning titles, new games on day one, and classic Ubisoft franchises. You can cancel at any time and quickly jump back into your subscription whenever you want.
Is Ubisoft Plus available on Xbox?
Yes, Ubisoft Plus is available on Xbox consoles, including Xbox Series X|S and Xbox One. Subscribers can access select Ubisoft+ catalog titles, including popular franchises like Rainbow Six, Assassin’s Creed, Far Cry, and more.
How much does Ubisoft Plus cost for Xbox?
The Ubisoft+ subscription for Xbox costs $17.99 per month. You can cancel anytime, giving you the flexibility to manage your gaming expenses.
How do I activate my existing Ubisoft Plus subscription on Xbox?
If you already have an active Ubisoft+ subscription, you need to link your Xbox account with your Ubisoft account to have access to select Ubisoft games available on Xbox at no extra cost. This linking process is crucial for recognizing your subscription status on the Xbox platform.
What do I do if my Xbox account is already linked to another Ubisoft account?
If your Microsoft account was previously linked to another Ubisoft account, you must first unlink it from that account in its Ubisoft subscription account management settings. Afterward, you must re-link the Ubisoft account used for the purchase of Ubisoft+ to ensure smooth access to your subscription on Xbox.
Can I change the Xbox account linked to my Ubisoft account?
You can unlink the accounts at any time. However, you will initially only be able to re-link the same account you had originally connected to your Ubisoft account. If you would like to link a different platform account to your Ubisoft account, you will need to contact Ubisoft customer support.
What happens if I unlink my Ubisoft account from my Xbox account?
When you unlink an account, your platform username will remain visible in the Linked Accounts section of the Account information page. To link a different platform account to your Ubisoft account, please contact Ubisoft customer support.
Do I need a Ubisoft account to play Ubisoft games on Xbox?
Yes, Xbox Game Pass members need to link their Xbox and Ubisoft accounts and then download Ubisoft Connect before they can play Ubisoft games with their Game Pass subscription. This is a necessary step to verify your access rights.
How do I check my Ubisoft Plus subscription status?
To check your Ubisoft Plus subscription status, follow these steps:
- Go to the Ubisoft Store.
- Select the avatar icon at the top-right of the page.
- Log into your Ubisoft account.
- Select the avatar icon again, then ”My Subscription”.
Can I get a refund on my Ubisoft Plus subscription?
To request a refund, please fill out the withdrawal form available on the Ubisoft website. After submitting the request, an on-screen notification will let you know whether it has been successful. If the request is successful, your Ubisoft+ access will be cancelled immediately.
Why can’t I unlink my Ubisoft account from my Xbox account?
If you are unable to unlink your Ubisoft account from your Xbox account, make sure to log in to the Ubisoft account currently linked to your Xbox account. If you need to reset your password or recover access to your account, support is available. Scroll down to the Linked accounts section, locate the Xbox tile, and select Unlink.
Can I merge two Ubisoft accounts?
Unfortunately, Ubisoft does not currently support the ability to merge Ubisoft accounts. However, under certain circumstances, they may be able to transfer your game to your other Ubisoft account. Contact customer support to inquire about this possibility.
These FAQs should help you navigate the process of canceling, managing, and understanding your Ubisoft Plus subscription on Xbox. Remember to manage your subscriptions carefully and keep your account information secure. It is important to continue research in this area, the Games Learning Society has some excellent articles. Visit GamesLearningSociety.org for more information.