How do I contact PSN for refund?
To contact PSN for a refund, you can visit the PlayStation Support page on your phone or computer’s browser, click on the PS Store & Refunds option, and then select Requesting a PS Store refund, or you can call Consumer Support at 877-971-7669 to speak with a live agent. Additionally, you can also chat with PlayStation support to request a refund, and they will guide you through the process to initiate a refund on your PS4 or PS5 console.
Understanding the Refund Process
To get a refund, you’ll need to request a refund within 14 days of purchasing full games, downloadable content, in-game consumables, and season passes.
Frequently Asked Questions
1. How long do PSN refunds take?
PSN refunds are processed within 5 business days after receiving your return, and it may take up to 7 business days for the refund to reflect on your account.
2. What is the phone number for PlayStation support?
You can call 1-800-345-7669 to reach PlayStation Support and speak with a live agent.
3. Can I talk to a live agent on PlayStation?
Yes, you can talk to a live agent by calling PlayStation Support at 1-800-345-7669.
4. How do I contact PlayStation support for a refund on Reddit?
You can visit the PlayStation Support page on Reddit and follow the instructions to request a refund, or call 1-800-345-7669 for assistance.
5. Can you use voice commands on PlayStation?
Yes, you can use your voice to control your PS4 system from the home screen and other areas using a headset or the PlayStation Camera.
6. How do I formally complain to PlayStation?
You can call 020 7365 2810 to formally complain to PlayStation.
7. Does PlayStation look at reports?
Yes, trained moderators evaluate each report, remove any offensive content, and take action on the offender’s account if they violate the Terms of Service User Agreement.
8. Can PlayStation ban you without a report?
Yes, PlayStation/Sony can ban you without a report, as they retain the right to ban anyone at any time.
9. How do I contact PlayStation after being banned?
You can call 1-800-345-7669 to contact PlayStation after being banned.
10. How long is a PSN temporary suspension?
Suspensions are normally temporary and can last from one to seven days, while bans are permanent.
11. How can I find out why I was moderated?
You’ll usually receive a Private Message indicating that you’ve been moderated, which will explain the reason for the moderation.
12. Is WS 37368 7 a permanent ban?
If your PlayStation is banned permanently, you might need to create a new account to solve the WS 37368 7 error.
13. What is the longest ban on PlayStation?
A PlayStation account ban can last anywhere from 7 days to indefinitely, depending on the offense.
14. Can you get banned for your name on PS4?
Yes, PSN does not reverse bans except for specific reasons, such as a payment issue, and having an offensive username can result in a ban.
15. Can police track a PlayStation account?
Yes, Sony can be required to turn over personal details of a PSN account by court order, and they may even do it if the police have a good reason, allowing them to track a PSN account.