How to Contact Supercell about Your Lost Clash of Clans Account

To contact Supercell about your lost Clash of Clans account, you can email their support team directly at support@supercell.com or clashofclans.support@supercell.com, providing all the details of your problem and village, and they will help you as soon as possible. Additionally, you can also contact Supercell directly from within the game by going to Settings, tapping on Help & Support, and then Contact Us in the upper right corner.

Frequently Asked Questions

General Inquiries

1. How do I get my old Clash of Clans account back? If your lost account is connected to a Supercell ID, you might be able to recover it yourself by contacting Support and providing the necessary details.

2. Does Supercell delete inactive Clash of Clans accounts? Supercell reserves the right to terminate any account that has been inactive for 180 days, but no one can report or request a delete on your account for inactivity.

3. How quickly does Supercell support respond? Support may take up to 2-4 weeks to reply, and you can post the ticket number you receive on the forum if they don’t reply within the given timeframe.

Account Recovery and Access

4. How to Recover Clash of Clans Account in 2023 – Coc Account Recovery without Gmail & Supercell ID You can recover your account by contacting Supercell Support and providing the necessary details, and if you don’t remember the email address with which you signed up, you can search through your email accounts for any messages mentioning Supercell ID.

5. How can I recover my Supercell ID if I lost my email? You can recover your Supercell ID by searching through your email accounts for any messages mentioning Supercell ID, which will help you find the email you attached to your Supercell ID.

6. Why is Supercell not sending me an email? The email may have been sent to your spam folder, or you may have given the wrong email address or mistyped your email address.

Game-Related Inquiries

7. What happens if you are inactive for 90 days in COC? You only lose Leader status if you don’t play the game for 90 days, and even if you are inactive for a long time, you will receive screen notifications encouraging you to log in and manage your Clan again.

8. What happens after 90 days of inactivity in Clash of Clans? After a period of inactivity exceeding 90 days, structures within your village are automatically upgraded through the Auto Upgrade feature, ensuring progress is not lost.

9. What takes the longest to upgrade in COC? The longest upgrade so far is 18 days, which is the Eagle Artillery and the Clan Castles.

Support and Contact

10. How do I email Clash of Clans support? You can email Clash of Clans support directly at support@supercell.com or clashofclans.support@supercell.com, and provide all the details of your problem and village.

11. How do I write an email to Supercell? To contact Supercell developers, you should send an email to customer service on support@supercell.com or clashofclans.support@supercell.com.

12. Can you use the same email for Supercell ID? You will need to use a different email address for each account you set up with Supercell ID.

Account Management

13. Why did Supercell ban my account? An account will receive a ban if it displays extremely inappropriate, offensive, or criminal content, has already been previously suspended but continues displaying unacceptable behavior, or has been created as a secondary account just to troll or abuse others.

14. How can I find my old clan in COC? If you have left the clan on your own free will and bookmarked the clan previously, you can open your Clan bookmarks and view the clan, or search for the clan by name.

15. Is Clash of Clans still good in 2023? Clash of Clans is still a popular and profitable game in 2023, generating close to 223.55 million U.S. dollars in in-app purchase revenues from January to August 2023, and Supercell’s main IP is still going strong after its initial release in 2012.