How do I delete my Mog Station account?

To delete your Mog Station account, you need to log into the Mog Station and select “Cancel Service Account” from the “Your Account” tab at the top, then follow the on-screen instructions to deactivate your Service Account. This process will immediately cancel your subscription and remove your access to FINAL FANTASY XIV, but you can reactivate your account at any time if you change your mind.

Frequently Asked Questions

General Information

1. How do I cancel my Mog Station subscription? To cancel your subscription, log into the Mog Station with your SQUARE ENIX Account, select “Service Account Status” from the menu, and then choose “Cancel Subscription”.
2. What happens when my FFXIV subscription ends? After your subscription ends, you can still use the companion app for up to 30 days, but free trial accounts and expired service accounts cannot access the app.
3. Can I still play FF14 without a subscription? No, to play FINAL FANTASY XIV, you must have an active subscription with a minimum term of 30 days and pay the recurring subscription fee.

Account Management

4. How do I permanently delete my SQUARE ENIX account? To delete your SQUARE ENIX account, log into the SQUARE ENIX Account Management System, go to “Account Information”, and then select “Cancel SQUARE ENIX Account”.
5. Can I unlink my SQUARE ENIX account? Yes, you can unlink your SQUARE ENIX account using the Unlink PSN Account Support Form on the official website.
6. How do I change my FFXIV subscription? To change your subscription, log into the Mog Station, select “Service Account Dashboard”, and then update your subscription type, period, and payment method under “Subscription Renewal”.

Troubleshooting and Support

7. What happens if I delete my Square Enix account? When you delete your Square Enix account, all registered services will become unavailable, but you can reactivate your account later if needed.
8. Does Square Enix delete inactive accounts? No, Square Enix does not delete inactive accounts, but if you canceled your service account, it may become unusable.
9. Can 2 people share a FF14 subscription? Yes, two people can share a device to play FINAL FANTASY XIV at different times, but they must have separate Square Enix accounts and devices to play simultaneously.

Technical Support and Game Information

10. How do I uninstall and reinstall FF14? To uninstall and reinstall FF14, remove or rename the “Final Fantasy XIV” folder in “My Documents”, and then re-download the game from the official website or re-install from your Steam Library.
11. How long does it take for a Square Enix account to be deleted? After deletion, residual data about your Square Enix Members Account is kept for 30 days before being fully deleted.
12. What is the lifespan of a FFXIV character? In FINAL FANTASY XIV, character lifespans vary by race, with most living up to 50 years, while Elezen and Elves can live longer, and Viera can live for at least 300 years.

Additional Information

13. Are FF14 bans permanent? Yes, a Service Account Termination for FINAL FANTASY XIV is permanent and results from severe violations or repeated offenses.
14. Is it worth it to pay for FFXIV? Yes, FINAL FANTASY XIV is worth playing, offering a rich MMO experience with regular updates, engaging gameplay, and a large community.
15. How do I stop membership payments? To stop membership payments, contact the company directly, and they will guide you through the process of canceling automatic payments and stopping your subscription.