How do I find my old Wii account?

To recover your old Wii account, also known as your Nintendo Network ID (NNID), visit the Forgot NNID website, enter the email address associated with your account, and select either Birth Date or Nickname to receive an email with your Nintendo Network ID(s). If you’re unable to locate your NNID using your Wii or Wii U console, you can contact Nintendo support for assistance.

Understanding Nintendo Accounts and Network IDs

Nintendo Account vs. Nintendo Network ID

A Nintendo Account is used for some applications and services on Nintendo Switch, smart devices, and personal computers, whereas a Nintendo Network ID is created and used on a Wii U and/or Nintendo 3DS family system for online features and purchasing downloadable software through Nintendo eShop.

Frequently Asked Questions

1. How do I recover my Nintendo Account without email?: If you do not remember your Nintendo Account email address and are unable to locate it using your Nintendo Switch, please contact Nintendo support for assistance.
2. How do I find my Nintendo Account?: Complete these steps: From the HOME Menu, select the user’s page you wish to edit, select User Settings, scroll down to the Nintendo Account section, then select Check Your Account Information, and select View email address/Sign-in ID.
3. Is Nintendo Network ID the same as Nintendo Account?: A Nintendo Account is different from a Nintendo Network ID, as a Nintendo Account is used for some applications and services on Nintendo Switch, smart devices, and personal computers, while a Nintendo Network ID is used for online features and purchasing downloadable software through Nintendo eShop on Wii U and Nintendo 3DS.
4. How to Recover Nintendo Account | Forgot Login Password?: Click the Forgot your password? link when prompted, enter the email address associated with your Nintendo Account, and click Submit to have a temporary sign-in link sent to your email address.
5. How do I recover My Nintendo Network ID?: Call Nintendo at 1-800-255-3700 if you don’t remember the email address, birth date, and/or nickname associated with your NNID.
6. Is Nintendo Network ID still used?: Although Nintendo Network ID is still used, Nintendo will halt the service in March 2024, making it impossible to transfer remaining balances on a 3DS or Wii U console to the Switch.
7. Do I already have a Nintendo Account?: Select User Settings, scroll down to the Nintendo Account section, then select Check Account Information; if Link Nintendo Account is displayed, then a Nintendo Account has not yet been linked to the user.
8. How do I recover My Nintendo account without password?: Click the Forgot your password? link when prompted, enter the email address associated with your Nintendo Account, and click Submit to have a temporary sign-in link sent to your email address.
9. Can you merge Nintendo Network ID?: Yes, enter your Nintendo Account password, then select OK, and select Merge Funds to combine the balances from your Nintendo Account and Nintendo Network ID.
10. How do I log into my old Nintendo Account?: Your sign-in ID can be found in the Nintendo Account section of the User Settings on a Nintendo Switch system; from the HOME Menu, select the System Settings icon, scroll down and select Users, then select your User—the first three characters of the sign-in ID display in parentheses after Nintendo Account.
11. Can I transfer my Nintendo Account to another email?: Yes, go to the Nintendo Account website, sign in to your Nintendo Account, select User information, then scroll down to E-mail address and click Edit.
12. Can I make a new Nintendo Account with the same email?: No, only a single email address can be linked to one Nintendo Account; if the email address you have entered is already registered, it cannot be used again.
13. How do I get my old Nintendo Account on my Switch?: If you do not remember your Nintendo Account email address and are unable to locate it using your Nintendo Switch console, please contact Nintendo support for assistance.
14. Can you have 2 Nintendo accounts?: Yes, up to 8 Nintendo Accounts can be linked to a Nintendo Switch console at a time.
15. What happens to inactive Nintendo accounts?: Nintendo Accounts will be deactivated for a period of 30 days after starting the deletion process and can be reactivated during this timeframe; once the 30 days have passed, the Nintendo Account will be permanently deleted and cannot be restored.