Decoding Error 2137-8007 on Your Nintendo Switch: A Comprehensive Guide
Encountering the frustrating error code 2137-8007 on your Nintendo Switch? Don’t panic! This typically signals a hiccup in the Switch’s ability to communicate with Nintendo’s servers, often related to DNS issues, network connectivity problems, or timed-out downloads. Fixing it usually involves a methodical approach to troubleshooting your network setup and Switch configuration. Here’s how to tackle this common error:
- Check Nintendo’s Network Status: Before diving into complex solutions, visit support.nintendo.com/networkstatus to see if Nintendo’s services are experiencing an outage or maintenance. If there’s a known issue on their end, the best course of action is simply patience.
- Restart Everything: Power cycling your network and Switch is the simplest and often most effective fix.
- Power off your Nintendo Switch completely.
- Unplug your router and modem from the power outlet. Wait 30-60 seconds.
- Plug your modem back in and wait for it to fully initialize.
- Plug your router back in and wait for it to fully initialize.
- Power on your Nintendo Switch and try connecting again.
- Verify the System Update: An outdated system can cause connectivity issues. Go to System Settings > System > System Update to ensure you have the latest version installed.
- Create a New Internet Connection on Your Switch: Sometimes, the saved network profile can become corrupted.
- Go to System Settings > Internet > Internet Settings.
- Select your network from the list of available networks.
- Choose Delete Settings.
- Return to the Internet Settings menu and search for your network again.
- Enter your password and test the connection.
- Manually Configure DNS Settings: Faulty DNS settings are a common culprit. Changing to a public DNS can often resolve the issue.
- Go to System Settings > Internet > Internet Settings.
- Select your network.
- Choose Change Settings.
- Scroll down to DNS Settings and change it from “Auto” to “Manual”.
- Enter a reliable public DNS server address. Some popular choices include:
- Google DNS:
- Primary DNS:
8.8.8.8
- Secondary DNS:
8.8.4.4
- Primary DNS:
- Cloudflare DNS:
- Primary DNS:
1.1.1.1
- Secondary DNS:
1.0.0.1
- Primary DNS:
- Google DNS:
- Save your settings and test the connection.
- Proximity to Router: Ensure your Switch is within a reasonable range of your router. Wireless interference can significantly weaken the signal.
- Reduce Wireless Interference: Electronic devices and metal objects can interfere with Wi-Fi signals. Move these items away from your Switch and router.
- Check Your Internet Speed: A slow or unstable internet connection can trigger this error. Run a speed test on another device connected to the same network to verify your internet speed. Contact your ISP if you suspect issues with your connection.
- Contact Nintendo Support: If none of the above steps work, there may be a more complex issue with your Switch or your network configuration. Contact Nintendo’s Customer Support for personalized assistance.
Frequently Asked Questions (FAQs)
Here are some frequently asked questions to provide more information about Nintendo Switch connectivity issues and the dreaded error 2137-8007.
Why won’t my Switch connect to the Internet even after restarting?
There are several possibilities: the problem might lie with your router, your Switch’s settings, or even Nintendo’s servers. Ensure your router is working correctly, that your Switch has the correct network information, and that Nintendo’s services are operational. You might also try connecting to a different Wi-Fi network to see if the issue persists.
What is the DNS name resolution error on the Switch?
A DNS name resolution error means your Switch is struggling to translate website names (like nintendo.com
) into IP addresses, which are necessary for communication on the Internet. This is often caused by incorrect DNS settings on your Switch or a problem with the DNS server itself.
What is error code 2160-8007 on the Nintendo Switch?
Error code 2160-8007 generally indicates a connection test failure. This could stem from DNS problems, a slow internet connection, wireless interference, or a weak Wi-Fi signal.
What is error code 2137-8056 on the Nintendo Switch?
Error code 2137-8056 typically arises when attempting to download a game or access the Nintendo eShop. It indicates a failure to communicate with the server, often due to network congestion or a weak signal.
What is error code 2137 on the Switch?
Simply put, error code 2137 indicates a connection timeout during a download. This is generally linked to a slow internet connection, wireless interference, or a weak wireless signal. The full error code, like 2137-8007, gives more specific information, usually pointing to the DNS or server connectivity issues.
What is the banned error code on the Switch?
If your Switch is banned from online services, you’ll typically encounter error code 2124-4007 or 2124-4508, accompanied by a message stating that online services are restricted on the console. In this case, contacting Nintendo’s Consumer Assistance Hotline is the best course of action.
How do I fix support error on my Nintendo Switch?
General “support errors” can be vague. If the screen offers an “OK” option, select it. Otherwise, try powering off the console, waiting a few seconds, and then powering it back on. If the issue persists, consult Nintendo’s support website or contact their customer support for assistance.
What is error code 2124-8007 on the Nintendo Switch?
Similar to other “8007” errors, 2124-8007 indicates a problem related to DNS or a connection timeout. Root causes can be a slow internet connection, wireless interference, or a weak signal.
What is the best DNS for the Nintendo Switch?
There’s no single “best” DNS for everyone, as performance can vary based on location and ISP. However, some popular and reliable choices include:
- Cloudflare:
1.1.1.1
(Primary),1.0.0.1
(Secondary) - Google Public DNS:
8.8.8.8
(Primary),8.8.4.4
(Secondary) - Quad9:
208.67.222.222
(Primary),208.67.220.220
(Secondary)
Experiment with these to see which provides the most stable and fastest connection for your setup.
How do I reset my DNS on the Switch?
To reset your DNS settings to automatic:
- Go to System Settings.
- Select Internet, then Internet Settings.
- Choose your network.
- Select Change Settings.
- Scroll down to DNS Settings and set it to “Auto”.
This will revert your Switch to using the DNS servers provided by your ISP.
Does a switch need DNS?
While a Switch can technically function without explicit DNS settings (relying on your router’s DHCP), DNS servers are crucial for resolving domain names and accessing online services like the eShop, online multiplayer, and system updates.
Why does my Switch keep saying “an error occurred”?
A generic “an error occurred” message is often temporary or minor. Try restarting the console. If the error persists or becomes frequent, it could indicate a more serious problem requiring further troubleshooting or professional repair.
What is error code 2100-3127 on the Switch?
Error code 2100-3127 points to a potential DNS-related issue. This could be due to incorrect DNS settings or problems with your ISP’s or the DNS server you’re using.
Why can’t my Switch connect to Wi-Fi at all?
If your Switch can’t connect to Wi-Fi, consider these possibilities:
- Nintendo Switch Online or other services are down.
- Your Wi-Fi network is down.
- Your Switch is out of range of the router.
- Your network’s security key is incorrect.
- A firewall might be blocking the Switch.
What is error code 2137-7503 on Nintendo Switch?
Error code 2137-7503 suggests an error when connecting to a service, most likely due to a temporary service outage or high user traffic. This is often resolved by simply waiting and trying again later.
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By systematically addressing these potential causes, you should be well on your way to resolving error 2137-8007 and getting back to your gaming adventures on the Nintendo Switch.