How do I fix my PS4 from disconnecting and connecting to WiFi?

To fix your PS4 from disconnecting and connecting to WiFi, start by restarting your router and PS4, as this simple step can often resolve connectivity issues, then ensure your PS4 is close to your WiFi router to improve signal strength, and consider using an Ethernet cable for a more stable connection. By implementing these initial steps, you can potentially resolve common WiFi connectivity problems on your PS4, but for more persistent issues, further troubleshooting may be necessary.

Troubleshooting Steps

Checking Signal Strength

Checking the signal strength of your WiFi network is crucial, as a weak signal can cause frequent disconnections. Move your PS4 closer to the router to improve the signal strength. Additionally, update your router’s firmware to ensure you have the latest improvements and security patches. If you’re using a 5 GHz network, try switching to a 2.4 GHz network, as some devices may not be compatible with the 5 GHz frequency.

Advanced Troubleshooting

For more persistent issues, consider setting up a static IP address on your PS4 or changing your DNS settings to a public DNS service like Cloudflare or Google Public DNS. You can also disable PS4 Remote Play to see if it’s causing the disconnections. If you’re still experiencing issues, try contacting PlayStation support for further assistance.

FAQs

1. How do I keep my PS4 connected to WiFi? To keep your PS4 connected to WiFi, ensure your router is close to your console, update your router’s firmware regularly, and consider using a WiFi range extender to boost your signal strength.

2. What DNS should I use for PS4? For PS4, you can use Cloudflare’s DNS (1.1.1.1) or Google Public DNS (8.8.8.8) for faster and more reliable browsing.

3. How do I stop PlayStation Network from disconnecting? To stop PlayStation Network from disconnecting, check your internet connection, restart your router and PS4, and ensure your PS4 is running the latest system software.

4. Why won’t my PS4 connect to WiFi but my phone will? This issue can occur due to interference from other devices or physical obstructions between your PS4 and router, so try moving your PS4 closer to the router or switching to a wired Ethernet connection.

5. How can I improve my PS4 WiFi connection 2023? To improve your PS4 WiFi connection, consider upgrading your router to one that supports QoS (Quality of Service), which prioritizes gaming traffic, and ensure your router has a 5GHz band for less interference.

6. What is a good connection speed for PS4? A good connection speed for PS4 is a download speed of 15-25 Mbps, an upload speed of 5 Mbps, and a ping rate of less than 50 ms.

7. What is the WiFi limit on PS4? The PS4’s network connection can handle 1000Mbp/s over LAN and 450Mbp/s over WiFi, but actual speeds may vary depending on your internet plan and network conditions.

8. Does PS4 need WiFi to update? Yes, you need an internet connection to update your PS4, but you can use a mobile hotspot or take your PS4 to a friend’s house with an internet connection if you don’t have one at home.

9. Why did my Wi-Fi suddenly stop working? Wi-Fi can suddenly stop working due to router or modem issues, loose cables, or interference from other devices, so check your equipment and surroundings to identify the cause.

10. How do you reset an unresponsive PS4? To reset an unresponsive PS4, press and hold the power button for 8 seconds until you hear two beeps, then release the button and wait for your PS4 to boot in Safe Mode.

11. How do I reset my PS4 without deleting it? To reset your PS4 without deleting your data, go to Settings > Initialization > Restore Default Settings, which will reset your PS4 to its default settings without erasing your games or saves.

12. What will I lose if I factory reset my PS4? If you factory reset your PS4, you will lose all your games, saves, and settings, so be sure to back up your data before doing so.

13. Is it safe to reset DNS? Yes, it’s safe to reset your DNS cache, as it can help prevent phishing schemes, ensure you’re visiting the latest version of websites, and keep your data private.

14. What happens when you reset DNS? When you reset your DNS cache, you clear any stored IP addresses or DNS records, which can help resolve security and connectivity issues.

15. How do I fix a corrupted DNS? To fix a corrupted DNS, try restarting your device, switching browsers, pausing your firewall, clearing your cache, or checking your DNS settings to identify and resolve the issue.