How to Get Your Battle.net Account Unbanned: A Comprehensive Guide

The dreaded message. Your Battle.net account is banned, and panic sets in. Whether you’ve been hit with a suspension or a permanent ban, understanding the process of getting your account back is crucial. The good news is, there’s a route to appeal the decision. However, it’s important to understand that unbanning isn’t guaranteed and Blizzard will require a strong reason to reconsider their ruling.

Here’s a direct, comprehensive answer to how you can attempt to get your Battle.net account unbanned:

The Key to Unbanning: The Appeal Process

The primary way to attempt to get your Battle.net account unbanned is by submitting a support ticket through the official Blizzard channels. This process involves carefully reviewing the reason for the ban, presenting your case clearly, and providing any supporting evidence that may help your appeal. Here’s a step-by-step guide:

1. Check Your Email: Immediately after a ban, Blizzard sends an email detailing the violation and explaining the next steps. This email will include a link directly to the appeal process, which is crucial to start.

2. Understand the Violation: Before submitting your appeal, thoroughly review the reason given for the ban. This is absolutely critical. Determine if you truly violated the Terms of Service, or if there may have been a misunderstanding.

3. Prepare Your Appeal: Now, it’s time to craft your appeal, keeping these points in mind:

   • Be Respectful: Maintain a professional and courteous tone throughout your appeal. Avoid being accusatory or confrontational.
   • Be Clear and Concise: Clearly state why you believe the ban was a mistake. Be as specific as possible about the situation and your actions.
   • Accept Responsibility: If you did commit a violation, acknowledge it. Honesty, coupled with a genuine expression of remorse and an understanding of what you did wrong, may help your case.
   • Provide Evidence: Include any supporting evidence that can back your claim. This might be screenshots, videos, or details of other circumstances that support your case.
   • Request a Review: Clearly state that you are requesting a review of the ban and would like your account to be reinstated.

4. Submit Your Support Ticket: Go to the appeal link provided in the email or on the Blizzard support website, and submit your support ticket following the specific instructions provided.

5. Be Patient: After submitting your appeal, patience is key. Blizzard receives a high volume of appeals, so it may take some time for them to review your case.

Crucial Considerations:

• Account Holder Responsibility: Remember that as the account holder, you are responsible for all activity on your account, regardless of who was playing at the time. Blizzard will penalize the account based on any violation, regardless of who committed it.
• Evidence-Based Decisions: Blizzard bases its ban decisions on evidence gathered from their internal systems. If they have sufficient evidence, the ban is less likely to be overturned.
• No Guarantees: Successfully appealing does not guarantee your account will be unbanned. Blizzard reserves the right to uphold their decision.

Frequently Asked Questions (FAQs)

General Account Bans

1. Why was my Battle.net account banned?

Your Battle.net account is banned for violating Blizzard’s in-game and forum policies. These violations can range from cheating and hacking to harassment, abusive language, and spamming. Refer to the email from Blizzard for specific details about the cause of your ban.

2. How long until a deleted Battle.net Account is permanently removed?

A cancelled Battle.net account will be stored for 37 days. You can recover it through the personal verification process. After 30 days the process is considered completed. Blizzard will not be able to recover this information or restore the account after that point.

3. Does Blizzard ban IP addresses?

No, Blizzard does not ban IP addresses at the company level. While some games may allow IP bans on dedicated servers, these are not permanent blocks. The reason is primarily due to how dynamic IPs are in the modern internet.

4. Can I get my Battle.net account unbanned after it’s been banned?

The only way to attempt to get your account unbanned is by submitting a support ticket and appealing the decision. There’s no guarantee that the appeal will be successful, as Blizzard will always review their evidence thoroughly.

5. Can I make multiple Battle.net accounts?

Yes, you can create and maintain multiple Battle.net accounts. However, each account requires a unique email address.

6. Can I run multiple Battle.net accounts simultaneously?

Yes, you can enable an option in the Battle.net app settings to run multiple instances of the app, allowing you to play or chat on multiple accounts at the same time.

Account Management

7. Can I sell my Battle.net account?

No, Blizzard does not allow the sale, gifting, or trade of accounts. This violates their Terms of Service and could result in permanent account closure.

8. How can I recover my Blizzard account without an authenticator?

If you are unable to verify your account via SMS, you’ll need to contact customer support for assistance with removing the old authenticator.

9. How many times can I change my Battle.net name?

You can change your BattleTag for free the first time. After that, additional changes require using the BattleTag Change service which will cost real money.

10. Can I have two Battle.net accounts with the same email?

No, you cannot use the same email address for two different Battle.net accounts. Each account requires its own unique email address.

11. Can I use the same phone number for two Battle.net accounts?

No, a phone number can only be linked to a single Battle.net account. Customer Support cannot bypass this limitation.

Specific Ban Situations

12. What happens if one of my accounts gets banned and I have multiple?

Bans are applied to the specific game license, not to the entire Battle.net account. This means that a ban on one game license does not automatically ban other licenses on the same account. You can continue to use the account with your other games.

13. Can you get permanently banned in Overwatch?

Yes, major Overwatch bans are usually permanent. These are typically given for cheating, and you’ll be unable to play on VAC-secured servers, or trade.

14. Will Blizzard ban me for a chargeback?

Yes, chargebacks can lead to your account being locked or your game licenses having content removed. It is best to contact Blizzard’s support team directly, instead of attempting to use chargebacks for refunds.

Getting Around IP Bans

15. How do I get around an IP ban?

Although Blizzard doesn’t employ IP bans on the company level, other servers might. If you are facing an IP ban from a game or service, you can use a VPN (Virtual Private Network), a proxy server, or the Tor Browser to change your IP address. Alternatively, you can try to contact your ISP to have your IP address changed.

Conclusion

Getting your Battle.net account unbanned requires a strategic approach focused on understanding the reason for the ban, presenting your case respectfully and clearly, and providing supporting evidence. While it’s not a guaranteed process, following the appeal steps and considering the provided information will give you the best chance at getting your account reinstated. Remember, being proactive and responsible with your account usage in the future is the best way to avoid similar issues. Good luck!