How do I look up my Square Enix ID?
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To look up your Square Enix ID, you can log in to your Square Enix account with your email address, and then view your Square Enix ID at the top of the page. If you have forgotten your Square Enix ID or password, you can access the SQUARE ENIX Account Management System and select the “Forgot your ID or password?” option below the “Log In” button.
Understanding Square Enix ID and Account Management
What is a Square Enix ID?
A Square Enix ID is a unique identifier provided for authentication in various Square Enix online services. It allows users to associate multiple IDs from current services to a single Square Enix account and enjoy features available only to Square Enix account holders.
Frequently Asked Questions
- What if I don’t remember my Square Enix ID? If you have forgotten your Square Enix ID, please log in to your Square Enix account with your email address, and you can then look up your Square Enix ID at the top of the page.
- Can I change my Square Enix ID? Once your Square Enix account is created, you cannot update your Square Enix ID, first/last name, date of birth, and country/region.
- What if I don’t remember my birth date for my Square Enix account? You must enter the same birthday you have registered on your Square Enix account in the Date of Birth field. If you have forgotten your date of birth, please contact the SQUARE ENIX Support Center.
- How do I recover my old FF14 account? From the FFXIV launcher or the Square Enix Account Management website, select Forgot your ID or password? and follow the on-screen instructions.
- Why is my Square Enix ID not working? Please see the common reasons below that could trigger a login restriction on the account: logging into the game, the SQUARE ENIX Account Management System, or the Mog Station using a different device, using a different IP address than the previous, or an extended period of time has passed since your last login.
- Can I merge two Square Enix accounts? Unfortunately, it is not possible to merge multiple Square Enix Store accounts into a single account.
- Can you make a new Square Enix account with the same email? Yes, there is no limit to how many Square Enix accounts a single customer may obtain. However, only one new Square Enix account may be created per email address.
- How to change Square Enix ID on FF14? Your SE account is linked to your PSN Account. Access Account Management (Mog Station), go back to PS4, open Account Management option in FFXIV, send a secure code to Mog Station, and put the secure code into the subsection to change your ID.
- Why can’t I log into my Square Enix account? Please see the common reasons below that could trigger a login restriction on the account: logging into the game, the SQUARE ENIX Account Management System, or the Mog Station using a different device, using a different IP address than the previous, or an extended period of time has passed since your last login.
- Is Square Enix ID case sensitive? The ID (or email address) field in the SQUARE ENIX Account Management system is case sensitive.
- Does Square Enix delete inactive accounts? SE doesn’t delete the accounts, however, if you canceled your service account instead of stopping automatic payments, that may be why you can no longer log in, as that does delete the account.
- Can I recover a cancelled Square Enix account? In the event you have cancelled your account and wish to reactivate the account, you must contact the SQUARE ENIX Support Center for assistance.
- How do I migrate my Square Enix account? To transfer the PlayOnline IDs to a SQUARE ENIX account, log on to the SQUARE ENIX account management site and select “PlayOnline/Final Fantasy XI Service Accounts”. Click the ‘Transfer’ button and log on the PlayOnline ID you wish to transfer.
- Does FFXIV delete inactive accounts? It’ll only be deleted if you click Cancel Service Account. You can reactivate this account at any time.
- Can you recover a FFXIV character? It is not possible to recover characters deleted before the release of FINAL FANTASY XIV: A Realm Reborn.