How to Recover Your Supercell ID

To recover your Supercell ID, start by searching your email accounts for any messages mentioning Supercell ID, which will help you figure out with which email you created your Supercell ID, then enter the in-game Settings, tap on “Disconnected” and login, and if you need further assistance, contact Supercell Support. If your lost account is connected to a Supercell ID, you might be able to recover it yourself by following these steps and contacting Supercell Support to start the process to recover your account and get your game progress back.

Frequently Asked Questions

Recovering Your Supercell ID and Account

1. What if I forgot what email I used for Supercell ID? Search through your email accounts for any messages mentioning Supercell ID, this will help you find the email you attached to your Supercell ID.
2. How can I log into my Supercell account without ID? Enter settings, tap on the button under the heading “Supercell ID,” and then tap on “Log out” in Supercell ID options, the game will restart, and you now see a menu in the loading screen, tap “Play without Supercell ID”, the account from your Google or Game Center account will now load.
3. How do I find my Supercell ID verification code? If you haven’t received the verification code, please check your spam folder and double-check that you have no rules set in place that might make these emails end up in a folder, searching your inbox with “Supercell ID” should find the emails with the verification code.
4. Does Supercell delete inactive accounts? Supercell reserves the right to terminate any account that has been inactive for 180 days.
5. Why isn’t Supercell sending me an email? There are two potential reasons why you may have not received your Supercell ID verification code, the email may have been sent to your spam folder or you may have given the wrong email address or mistyped your email address.

Managing Your Supercell ID and Account

6. How do I transfer my Supercell ID to another email? Open your game, go to Settings, and choose the Supercell ID option, or, simply tap the ‘Connected’ button if you see it in your Settings, now, tap the cogwheel to open the Supercell ID Settings, in the Settings tab, tap ‘Change Email’ next to your current Supercell ID email address.
7. How do I contact Supercell customer service? Contact Us, open your game, go to Settings, choose ‘Help and Support‘, tap the blue Message Bubble in the top right of your screen to get in touch.
8. Can you use the same email for Supercell ID? You will need to use a different email address for each account you setup with Supercell ID.
9. Can you merge two Supercell accounts? If the accounts contain different products/content and are associated with the same email address, you will be able to merge accounts, click Account Assistance on the Sign In page and then follow the process to reset your password, you will then receive a prompt to merge accounts.

Additional Information and Troubleshooting

10. Can you connect 2 accounts to Supercell ID? Also, you cannot connect two accounts to one Supercell ID.
11. Is it possible to transfer Supercell ID to another account? If your account is registered to Supercell ID, just log in to your Supercell ID from your new device, when ready, go to your other device and follow the steps above, your account should now be transferred.
12. How can I find my old clan in COC? If you have left the clan on your own free will and bookmarked the clan previously then you can open your clan bookmarks and you can view the clan, if you have left the clan and not bookmarked it then tap on your clan castle, tap “clan” and tap “search clans” and type the name of your old clan and you can find it.
13. How do I restore my Clash of Clans to my new phone? Open Clash of Clans on both your devices and follow these steps, open the in-game settings window on both devices, press the button that fits your current device, select which type of device you want to link your village TO, use the device code provided on your OLD DEVICE and enter it on your NEW DEVICE.
14. How can I know my COC account by name? Steps, open Clash of Clans, the Clash of Clans icon has an image that resembles a blond viking, tap the blue star icon, it’s the blue icon in the upper-left corner, tap the Social tab, it’s the third tab at the top of the screen, tap Search Players, enter the player’s tag in the search bar, tap Search.
15. What happens if you are inactive for 90 days in COC? If a Clan Leader hasn’t logged into Clash of Clans for 90 days, a new Leader is automatically selected, all Clanmates and their Leader get messages about the rotation throughout the process, please note, if you lose your Leader status, Support can’t help you get it back.