How do I refund a game I just bought on Steam?
If you recently purchased a game on Steam and are looking to get a refund, follow these steps:
1. Navigate to Steam Help (help.steampowered.com) and log in with your Steam account.
2. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund.
3. Select the problem you are having with the product.
FAQs on Steam Game Refunds:
1. Can I refund a game I already downloaded?
If you have started to download or stream the purchased content, you will not be eligible for a refund unless the content is faulty.
2. Can you return a game you bought?
Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven’t accumulated a significant amount of playtime.
3. How long does it take to refund Steam games?
Approved refunds can take up to 7 days to appear in your account. However, refunds to international payment methods may take longer.
4. How do I refund a game on App Store?
To request a refund on the App Store, sign in to reportaproblem.apple.com, tap or click “I’d like to,” then choose “Request a refund.” Select the reason for the refund and the app or item you want to refund, then submit the request.
5. Can I delete a game I bought on Steam and redownload it?
Steam allows you to uninstall and reinstall any game you’ve purchased whenever you want.
6. Can you rebuy a game after refunding it?
You can repurchase a game after refunding it, but if the sale has ended, you may need to pay the current price instead of the discounted price.
7. Can I get a refund on a digital download?
Usually, digital downloads like apps, games, add-ons, subscriptions, movies, TV shows, and books are not returnable unless the applicable law states that you’re eligible for a refund.
8. How do I refund a game on Roblox?
In general, Roblox does not offer refunds for items purchased within an experience unless there are specific circumstances or technical issues that warrant a refund. Contact Roblox support for assistance.
9. How do I get my money back from an online purchase?
If you would like to request a refund for an online purchase, you need to contact your credit card provider and explain the situation. They will guide you through the process of making a claim to get your money back.
10. How do I ask for a refund?
To ask for a refund, contact the customer service department of the store or website where you made the purchase. Be polite and provide all the details of the purchase, including the date, item, and reason for the refund.
Remember to always read the refund policies of the platform or store from which you made the purchase for specific instructions and requirements. Refund processes can vary between platforms.