How to Remove Your Card Info from Ubisoft

To remove your card info from Ubisoft, simply navigate to the My Account page of the Ubisoft Store website, log in, and locate the list of stored credit cards under your Order History. You can then remove any saved payment methods by selecting the small “x” in the top right-hand corner of the method you would like to remove.

Understanding Ubisoft Account Management

Managing your Ubisoft account effectively is crucial for maintaining control over your payment information and ensuring a seamless gaming experience. This includes understanding how to add, edit, and remove payment methods, as well as managing subscriptions and purchases.

Navigating Ubisoft Store

The Ubisoft Store is designed to provide users with a straightforward interface to manage their accounts. By accessing the My Account section, users can view their order history, saved payment methods, and other account-related details.

Frequently Asked Questions

Here are some common questions related to managing your card info on Ubisoft and other relevant topics:

1. How do I change my credit card on Ubisoft? You can change your credit card on Ubisoft by logging into your Ubisoft account, selecting the avatar icon, then My Subscription, and from this page, you can change your payment method.

2. How do I turn off auto-renewal on Ubisoft+? To turn off auto-renewal on Ubisoft+, open the My Subscription page on the Ubisoft Store, select Cancel Membership, and choose Yes to confirm your cancellation.

3. How do I permanently delete my Ubisoft account? If you want to permanently close your Ubisoft account, go to the Account Information page, in the Close your Ubisoft Account section, choose Close, and if you haven’t done so previously, you may be asked to verify your account.

4. Why can’t I remove my payment method on my iPhone? If you can’t remove a payment method on your iPhone, it might be because you have subscriptions like iCloud+, an unpaid balance, or you use purchase sharing, in which case you must keep at least one payment method on file.

5. How do I remove my card from online services? You should be able to remove your card from online services by going to your account on the website and looking up your payment information, from where you can remove or delete the card information you provided earlier.

6. Is it legal for Ubisoft to delete your account? Ubisoft may close inactive accounts with no PC purchases or active subscriptions tied to them to comply with data protection laws after long periods of inactivity.

7. How do I cancel my Ubisoft purchase? You can request a refund for a Ubisoft Connect game within 14 days of your purchase and with less than two hours of playtime, noting that restrictions may apply.

8. Can I cancel Ubisoft+ anytime? You can cancel your Ubisoft+ subscription to avoid further charges from the end of your current billing period, and when you request a refund, it will be made to the payment method you used in your original order.

9. Do I have to pay for a Ubisoft account? Everyone can access the exclusive benefits of Ubisoft Connect for free; you just need a Ubisoft account, with the only obligations being creating your account and agreeing to the terms and conditions for the use of Ubisoft’s services.

10. How do I clear my credit card dues? To clear credit card dues, consider converting payments to EMIs, finding a payment strategy, consolidating debts with a personal loan, knowing your billing cycle, limiting the number of credit cards, and considering an automatic bill payment facility.

11. How do I get rid of my credit card membership fee? To get your card’s annual fee waived, you can call your issuer, see if they will waive the fee in exchange for card usage, ask them to match another offer, ask to cancel, use military benefits, switch to a different card, earn rewards to offset the fee, or apply for a card that doesn’t charge a fee.

12. How do I change my credit card billing info? You can change your billing address using your credit card issuer’s website or app, by calling customer support, updating your address via mail, or in person.

13. Is Ubisoft payment safe? All submitted information is encrypted, so you can be confident that your payment information is safe and secure.

14. Why is Ubisoft closing accounts? Ubisoft may close accounts due to GDPR requirements, particularly if the data associated with the accounts is no longer required for collection and there’s a strong reason to believe the account will remain unused.

15. Can a 12-year-old have a Ubisoft account? You must be at least 13 years old to create a Ubisoft account, though you can create a young player account if you’re under the relevant age threshold for your country of residence, requiring the email address of your parent or legal guardian.