How to Remove Restrictions from Your PlayStation Account

To remove restrictions from your PlayStation account, you need to follow a series of steps that involve accessing your account settings, managing your parental controls, and potentially upgrading your account from a child or teenager account to an adult account. This process can be completed on your PlayStation console, through the PlayStation website, or using the PlayStation app, and may require you to sign in with your account credentials and navigate through various menus to find the account management and family management settings.

Frequently Asked Questions

General Information

1. What happens when I turn off parental controls on my PlayStation account? When you turn off parental controls on your PlayStation account, you are essentially removing all restrictions that were set to limit access to certain features, games, or content based on age or maturity levels. This means that the account will have full access to all PlayStation features, including online gaming, communication features, and the ability to purchase games and download content from the PlayStation Store.

2. How do I change my child’s PlayStation account to a normal account? To change your child’s PlayStation account to a normal account, you need to upgrade the account by signing in to Account Management and selecting the option to upgrade your account. This process will require you to follow on-screen instructions and may involve verifying your identity as a parent or guardian.

3. Do parental controls turn off at 18? Parental controls do not automatically turn off until the account holder reaches the age of 18. At this point, the account is considered an adult account and has full access to all PlayStation features and content without any restrictions.

Removing Restrictions

4. Where are parental control settings? Parental control settings can be found in the Settings menu of your PlayStation console or through the PlayStation app. You can access these settings by going to Settings > Digital Wellbeing and parental controls > Parental controls, and then following the on-screen instructions to set up or manage your parental controls.

5. How do I reset parental controls on PS4? To reset parental controls on your PS4, go to Settings > PS4 System Restrictions > Default Parental Controls. This will restore the default settings for parental controls on your PS4.

6. How do I change my child’s restrictions on PS5? To change your child’s restrictions on PS5, go to Settings > Family and Parental Controls > Family Management, select the user you want to manage, and then adjust the parental controls settings as needed.

Troubleshooting

7. Why is my PS5 saying I’m restricted from using communication features? If your PS5 is saying you’re restricted from using communication features, it’s likely because parental controls are enabled on your account. Check that you’re not using a child account and consider upgrading your account or adjusting the parental controls settings.

8. Can you remove parental controls on PlayStation? Yes, you can remove parental controls on PlayStation by going to Settings > Parental Controls/Family Management and following the on-screen instructions to turn off parental controls.

9. How do I reset my Sony parental controls? To reset Sony parental controls, use the remote control to go to Setup > Resetting > Reset to Factory Default Settings > Parental Control Settings, and then select Start.

Account Management

10. How do you unlock parental controls on PlayStation? To unlock parental controls on PlayStation without the passcode, you may need to reset your PS4 to its factory settings or deactivate your account and then reactivate it.

11. How do I change my age on PlayStation 5? To change your age on PS5, sign in to your PlayStation account on the PlayStation website, go to Account Management, and update your date of birth.

12. What is the age for PlayStation? To create a PlayStation account, you must be at least 7 years old if you have a Responsible Adult to agree to the terms, or 18 years old to create an account by yourself.

Accessing Account Settings

13. How do I get to account management on PS5? To access Account Management on PS5, go to Settings > Account Management, and then sign in with your account credentials.

14. Where do I find my parent access code? Your Parent Access Code can be found in the Family Link app by going to Menu > Parent access. Note that this code changes every few minutes for security purposes.

15. Why is parental control on? Parental controls are designed to protect children from accessing inappropriate content online, such as pornography or other adult content, and can be used to set usage times, monitor activity, and restrict access to certain games or features based on age or maturity levels.