How do I restore my license on PS5 app?
To restore your license on the PS5 app, simply go to Settings > Users and Accounts > Other > Restore Licenses, and then choose OK when finished. This process will sync your game library information with the PlayStation server, allowing you to access and download your purchased content again.
Restoring Licenses on PS5
Restoring licenses on your PS5 is a straightforward process that can help resolve issues with accessing your digital games and content.
Step-by-Step Guide
- Log into the PlayStation account that purchased the content.
- Go to Settings.
- Select Users and Accounts.
- Choose Other.
- Select Restore Licenses.
- Choose OK when finished.
- Go to the PS5 Library and select the game in question.
- For games, select Download to begin the downloading process.
Frequently Asked Questions
What does restore license mean on PlayStation?
Restoring licenses on PS5 syncs your game library information with the PlayStation server.
How do I fix my PS5 license error?
Restart your PlayStation 5 console. Turn off your router and modem, and wait at least 5 minutes, then restart it. Try Settings > Users and Accounts > Other > Restore Licenses.
Why can’t my PS5 connect to the server to verify my license?
If this error appears, the connection to the server may have failed and the license information for the content wasn’t confirmed. Check PlayStation Network status page to see if there is any update information for server failure or maintenance.
How do I verify my PlayStation account on my phone?
Go to Settings > Users and Accounts > Security > 2-Step Verification. Select Activate to switch on 2SV.
Why is my PSN restore license not working PS5?
Restart your PlayStation 5 console. Turn off your router and modem, and wait at least 5 minutes, then restart it. Try Settings > Users and Accounts > Other > Restore Licenses.
What to do if you can’t verify your PlayStation account?
If you can’t receive the 2-step verification code by text or your authenticator app isn’t working, you can still sign in using a backup code.
How do I verify my PlayStation account on PS5?
Open the authenticator app and scan the QR code. If the QR code fails, copy and paste the alphanumeric code.
Can you restore licenses on the PlayStation app?
Select (Settings) > [Account Management] > [Restore Licences]. If content you’ve downloaded from PlayStation Store or add-on content fails to start, this might fix the problem.
Why are my games locked on my PS5 account?
If parental controls are blocking you from playing a game, you’ll see a padlock instead of the game image.
Why won’t my PS5 connect to PlayStation Network?
An error has occurred while connecting to the PlayStation Network. Check the PSN status page if there is any server failure or maintenance going on.
How to bypass PS5 2 step verification?
Disable 2-step verification Select [Edit] for the security settings from the “Account settings” screen.
What does Cannot verify server identity mean?
This error can be caused by several reasons, including incorrect date and time settings on your device, outdated software, or incorrect server settings.
How do I restore my license if I cant connect to PlayStation Network?
Restart your PlayStation 5 console. Turn off your router and modem, and wait at least 5 minutes, then restart it. Try Settings > Users and Accounts > Other > Restore Licenses.
Why can’t I connect to PlayStation Network?
Turn your console and router off and then on again. If you are using WiFi to connect your console to the internet, try using a wired connection.
Where is my PS5 online ID?
Go to Settings > Users and Accounts > Account > Profile > Online ID.
Does restoring licenses delete anything?
Restoring licenses won’t affect your data.
How do I restore my PlayStation?
Make sure you don’t erase any important data by mistake. Go to Settings > System > Back Up and Restore.
What does it mean by license Cannot be verified on PS5?
If this error appears, the connection to the server may have failed and the license information for the content wasn’t confirmed.