How to Restore Purchases on PS5

To restore purchases on PS5, go to Settings > Users and Accounts > Other > Restore Licenses, then select OK when finished, and finally, go to the PS5 Library to download your purchased games. This process allows you to re-download and re-install any games or content you have previously purchased from the PlayStation Store.

Frequently Asked Questions

What happens if I delete a purchased game on PS5?

Don’t worry, you won’t lose access to any deleted games or applications — you can re-download your purchases from your game library whenever you like by going to Settings > Storage > Games and Apps, selecting Delete Content, choosing the data you want to get rid of, and confirming with Delete.

How do I download previously purchased games on PS5?

Select your avatar from the top of the page > Game Library > Purchased, then choose the game you want to download from your purchased list and select Download, and finally, select which linked PS5 console or PS4 console you would like to download to.

Where are my purchased games on PS5?

To view all purchased games on PS5, go to the main menu, scroll all the way to the right to Game Library, press down or the X button to open a new group of selections, press up and then press right one time to land on Your Collection, which displays all of your purchased games.

How do I see everything I bought on PS5?

To view your transaction history and proof of purchase on PlayStation 5, enter the console’s main menu and go to Settings, then Users and accounts, the Account tab, select Payments and subscriptions, then Transaction History, choose a date range, and go to Continue.

How do I redownload my redeemed content on PS5?

Go to PlayStation Store, select More on the top right corner, select Redeem Code, enter the code, and select Redeem; the content is now applied to your account and ready to download.

Do I have to rebuy my games on PS5?

You don’t have to rebuy your games on PS5 as it supports backward compatibility with the majority of PS4 games, although it’s a bit more complicated for PS3, PS2, and PS1 games.

Why can’t I download a game I bought on PS5?

If your PS5’s storage is full or doesn’t have enough space to download a new game, the download will not finish; ensure your PS5 has enough storage capacity to download the game by going to Settings > Storage.

What happens if you uninstall a purchased game?

The purchase will stay tied to your Google Account, and you can re-install anytime as long as you use the SAME account.

What happens if I delete a game I bought from PS Store?

Don’t worry, you won’t lose access to any deleted games — you can redownload the application from your Library whenever you like.

Does PS5 automatically save to cloud?

For PS5 games, both your console and cloud storage will sync to the most recent data; for PS4 games, data is automatically uploaded to your cloud storage but will need to be manually downloaded to PS5 console storage.

Can you undo a PlayStation purchase?

You can request a PS Store refund within 14 days from purchase; if you have started to download or stream the purchased content, you will not be eligible for a refund unless the content is faulty.

Can you redownload purchased games on PlayStation?

From the home screen, go to [Library] and select the “Purchased” folder, select the game you want to download, and select “Download” on the content screen; some games will allow you to download a part of a game first or play while you download.

Can you return games and things you bought on the PS5?

You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.

Why are my games locked on PS5?

The locked symbol indicates that your account does not have the licenses for the game; if it has a PlayStation Plus logo by the lock, it means you have to renew your PlayStation Plus subscription to gain access to the game.

What happens to your save data if you buy a digital PS5 game after having it as a disc?

Your save data is saved either to the system or, if you have online access to the cloud, you can go between disc and digital or even system to system, and your save data will be available.

How do I install purchased content on PS5?

Go to Games Home, select Game Library to see a full list of your purchased games, select your game, scroll right to the Add-ons section in the Game Hub, and you’ll see all the add-ons that are available for your game, which you can download and install.