How do I sync Ubisoft Connect?
To sync Ubisoft Connect, you need to log in to the Account Information webpage, scroll down to the Linked accounts section, and select Link under the logo of the platform you want to connect, then follow the on-screen instructions. This process will link your accounts and enable cloud synchronization, allowing you to access your Ubisoft games and game saves across different platforms.
Understanding Ubisoft Connect
Ubisoft Connect is the ecosystem of players services for all Ubisoft games across all platforms, providing a unified and improved experience for players. It offers in-game rewards, perks, and a friends list feature, among other benefits.
Frequently Asked Questions
1. How do I link my accounts on Ubisoft Connect?
To link your accounts, log in to the Account Information webpage, scroll down to the Linked accounts section, and select Link under the logo of the platform you want to connect, then follow the on-screen instructions.
2. Why is Ubisoft Connect not connecting?
Update Ubisoft Connect PC to the latest version, as an outdated version may cause login issues. You can also try reinstalling Ubisoft Connect PC before logging in again.
3. How do I merge Ubisoft Connect accounts?
It is not possible to link two Ubisoft accounts, but you can transfer game activations by opening a support case and providing a valid proof of purchase.
4. How do I transfer games between Ubisoft accounts?
To transfer games, open a support case from the Ubisoft account the game is currently registered on and submit a valid proof of purchase.
5. How do I enable cloud synchronization on Ubisoft Connect?
Exit the game, enable cloud synchronisation in the desktop application, and start your game again. You will be prompted to choose between the local save and the cloud save.
6. How do I add Ubisoft games to Ubisoft Connect?
Open Ubisoft Connect PC, go to the Ubisoft+ tab, find the game you want to activate, and select the arrow icon in the bottom-right corner of the game’s tile.
7. Can I share my games on Ubisoft Connect?
Share Play allows you to invite your Ubisoft Connect friends to play one of your Ubisoft Connect PC games by streaming it directly from your PC.
8. Why does Ubisoft Connect say my account is already linked?
If the Xbox account you are trying to link to your Ubisoft account is already linked to a different Ubisoft account, you may see a “This profile is already linked to another user” error.
9. Is a Ubisoft Connect account the same as a Ubisoft account?
Ubisoft Connect is essentially an expansion of Ubisoft’s existing Uplay service, offering in-game rewards, perks, and a friends list feature.
10. What happens when you link your Ubisoft account?
When you link a platform account to your Ubisoft account, a permanent link is created between both accounts, but you can unlink them at any time.
11. How do I manually update Ubisoft Connect?
You can check for available updates by opening the Apple App Store page or the Google Play Store page for the Ubisoft Connect mobile app.
12. What does connecting to Ubisoft Connect mean?
Ubisoft Connect is the ecosystem of players services for all Ubisoft games across all platforms, providing a unified and improved experience for players.
13. Why are my games not showing up in Ubisoft Connect?
Try emptying the Ubisoft Connect PC cache folder, as this can help improve the performance of Ubisoft Connect PC and resolve the issue.
14. Why is Ubisoft Connect failing to synchronize cloud saves?
If you still experience issues with cloud save synchronization, you can try overwriting your cloud save or replacing it with a new save file.
15. How do I turn on cloud sync?
To turn on cloud sync, open File Explorer, open your Sync folder, right-click the file or folder you’d like to set to cloud-only, and click Free up space.