How to Track Your GameStop Preorder: A Comprehensive Guide

Tracking your GameStop preorder can be essential to ensure you receive your anticipated item on time, or to manage your purchase efficiently. Knowing how to navigate GameStop’s system and understand the various stages of your order will help you stay informed. Here’s how to track your preorder on GameStop:

How to Track Your GameStop Preorder

The primary method for tracking your GameStop preorder involves checking your order history on their website. Here’s a step-by-step breakdown:

1. Visit the GameStop Website: Go to the official GameStop website.
2. Log In to Your Account: Click on the “Sign In” option at the top of the page. Enter your username and password associated with your GameStop account. If you don’t have an account, you may need to create one.
3. Navigate to Order History: Once logged in, you should find an option for “Order History” or “My Orders.” It’s usually under your account profile or in a dropdown menu. Click on this.
4. View Your Orders: This page will display a list of all recent orders associated with your account.
5. Locate Your Preorder: Find the specific preorder you wish to track.
6. Review Order Details: Click on the order number to view the order details. This section usually includes vital information such as:
   • Order Number: A unique identifier for your order.
   • Item(s) Ordered: A list of all items in the order.
   • Order Date: The date you placed the order.
   • Payment Information: Details about your payment method.
   • Shipping Details: Information on where the item will be shipped, if applicable.
   • Tracking Number (If Shipped): If your order has shipped, you’ll find the tracking number to use with the designated shipping carrier.
   • Available Self-Service Options: Depending on the status, there may be options to change or cancel your order.
7. Track Shipping: If your preorder has shipped, you can use the provided tracking number on the shipping carrier’s website to track the package’s progress and anticipated delivery date.

Additional Tracking Information

• Email Confirmations: You’ll receive an order confirmation email after you place your preorder. This email usually includes your order number, which is crucial for tracking purposes.
• Phone Call (In-Store Pick Up): If you preordered a game for in-store pick up, GameStop will call you when the product arrives. At this point, you will also be required to pay any outstanding balance.
• Order Status Update: GameStop typically updates the status of your order on their website. This will usually indicate if the order is being processed, shipped, or is ready for pickup.

Frequently Asked Questions (FAQs)

1. How long does it take for my preorder to appear in my order history?

It can take up to 24 hours for new orders to appear in your order history. If your order does not show up after this time, it is advisable to contact GameStop’s customer service.

2. Will GameStop call me when my preordered item arrives?

Yes, for in-store pickup preorders, GameStop will call you when the product is available for pick up. This call will usually be to inform you that the product has arrived and is ready to be collected with any remaining balance paid. For shipped orders, an email confirmation and tracking number will be provided.

3. Will my GameStop preorder arrive on release day?

For online orders, to receive the game on the launch day, you often need to pay extra for 1-day shipping. Otherwise, orders may not arrive until a few days after release. For in store pick ups, as long as you are called to come pick it up on release day, it will be available to you.

4. How does GameStop’s pre-order price guarantee work?

GameStop has a policy that if the price of a pre-ordered product drops before its release date, you will be charged the lower price. This applies to any items you preordered.

5. When does GameStop charge my card for a pre-order?

GameStop will authorize your card when you place the order, but will not actually charge your card until the item ships, or is processed for pickup. In some cases, this may happen up to 10 days before release of the product.

6. How long will GameStop hold my preorder for?

GameStop stores typically hold a preordered game for around 48 hours before putting it on the shelf for general sale. However, if you call the store and explain your situation, they are usually willing to hold it for a little longer or allow someone else to collect it for you.

7. Can someone else pick up my GameStop preorder?

Yes, someone else can pick up your pre-order, but the person will need to be able to show identification to show they are authorized. Ideally, it should be someone the name on the pre-order is associated with.

8. How fast is GameStop’s shipping?

GameStop typically processes orders within 1 business day and delivers within 2 business days after processing. Delivery time may vary depending on your location.

9. What is the ideal timeline for a preorder?

A good timeline for a preorder is generally between a week to two months. Waiting for a product beyond that period may cause customers to lose interest or forget about the order.

10. What happens if I don’t pick up my preorder?

If you fail to pick up your preorder, GameStop will eventually sell your copy to another customer. However, you will still receive the amount of money you put down towards the purchase as credit, refund, or other option.

11. Are preorders guaranteed?

Pre-ordering ensures you will receive the item shortly after release. This method is often used to secure a copy before the item sells out, and to lock in any lower prices.

12. Does pre-order mean an item is sold out?

No, pre-order does not mean sold out. It indicates that the item is not yet released and is still in production or planning phases. It is an advanced order for an unreleased product.

13. Can I cancel my GameStop preorder?

Yes, you can cancel your preorder as long as your card has not been charged. As GameStop usually charges around 5 days before the release date, you can cancel before this time.

14. Do I need my receipt to claim my preorder?

No, you do not need the physical receipt to claim your pre-order. If you have a PowerUp Rewards card, they can look up your preorder by scanning it. The receipt is mainly for your records.

15. Is it better to pre-order or wait?

It can be beneficial to preorder if you want to ensure you get a copy of the item on release day. However, unless you’re a huge fan of a product, sometimes waiting might be a better option in case the product ends up not living up to the hype.

By following these guidelines, you can effectively track your GameStop preorders and understand the policies associated with them.