How to Trigger a Merge Account in Overwatch 2

To trigger a merge account in Overwatch 2, you need to load Battle.net, click your account name at the top of the screen, and click ‘My Account‘ to select ‘Connections‘ and add your Xbox, Playstation, or Nintendo account, then log into Overwatch and select ‘Account Merge‘ on the main menu. This process allows you to merge your accounts and access your in-game purchases and virtual currency across all linked accounts on different platforms, ensuring a seamless cross-play progression.

Frequently Asked Questions

General Questions

1. How do I merge profiles in OW2?: Load Battle.net, click your account name, and select ‘My Account‘ to add your console accounts and then log into Overwatch to select ‘Account Merge‘.
2. How long does Overwatch 2 account merge take?: Account merging usually takes around 6 hours to complete, but it can vary depending on the server load.
3. Is it too late to merge Overwatch accounts?: You should still be able to merge your accounts, but be aware that once a console account has been merged, its progress is tied to the Battle.net account it was linked to.

Technical Issues

4. Why can’t I merge my Overwatch account?: Common causes include the console account being previously merged to another Overwatch 2 account, or issues with your network or game files.
5. Why is my Overwatch 2 account merge not working?: This can be due to bugs, server errors, or problems with your game files or network connection.
6. Why does the migration queue keep resetting?: Getting into a match after logging out can cause the merge queue to reset, preventing you from receiving your progress or cosmetics from the previous game.

Account Management

7. How do I merge two Battle.net accounts?: Unfortunately, you cannot merge multiple Battle.net accounts or move games from one account to another.
8. Can I merge Overwatch accounts after Overwatch 1 shut down?: Yes, you can still merge your accounts, but the process might be less straightforward, and there might be specific requirements or time limits to consider.
9. Can you merge Overwatch 2 accounts twice?: No, you can only merge accounts once, so ensure you merge the correct accounts and platforms.

Cosmetics and Progression

10. Does merging Overwatch accounts transfer skins?: Yes, all owned skins from the original Overwatch should transfer using the merging method, making them available across linked accounts.
11. Why are all my Overwatch skins gone?: Ensure you’re logging into the correct Battle.net account and that you’ve merged any console accounts with Overwatch progress.
12. Can you Unmerge OW2 accounts?: Yes, but this will remove progress associated with your account and trigger a year-long block on linking a new account.

Additional Information

13. How do I recover my Overwatch account?: If you remember your Blizzard account from Overwatch 1, contact Blizzard support for assistance or use their recovery tool.
14. Does Overwatch 2 automatically merge?: For PC players, progress will automatically carry over, and you can optionally merge console accounts to your Battle.net account.
15. What are the benefits of merging Overwatch accounts?: Merging accounts allows access to in-game purchases and virtual currency across all linked accounts, enhancing your cross-play experience.