How long can you play a game to refund it?
The refund policy for games varies across different platforms, but generally, you can refund a game if you have played it for less than 2 hours and the refund request is made within 14 days of the purchase date. For example, on Steam, Valve will issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours, which includes online, offline, and shared library playtime.
Understanding Refund Policies
Refund policies are designed to protect consumers and provide them with a satisfaction guarantee. These policies vary across different platforms, including Steam, Xbox, and PlayStation.
Frequently Asked Questions
Can I get a refund after 24 hours?
Yes, you can still request a refund after 24 hours, but the refund process may take longer, and the original transaction may not be cancelled immediately.
Is there a limit on how many games I can refund?
There is no limit on the number of games you can refund, but abusing the refund system can result in your access to this feature being revoked.
Can I rebuy a game after refunding it?
Yes, you can rebuy a game after refunding it, but the price may have changed, and you will not be eligible for any discounts or promotions that were available during the initial purchase.
Can I get a full refund at Game?
Yes, Game offers a 28-day right to refund or exchange on products ordered online, provided that the product is returned within 28 days of delivery and you have a valid proof of purchase.
Can I get a refund from Game in store?
Yes, you can return a product to Game in store for a refund or exchange within 28 days of the purchase date, providing that the seal remains unbroken.
Can you refund a game after 5 hours?
No, Steam’s policy is that you can get a refund on any game you purchase if you get it within 14 days of purchase and if you have played it for less than 2 hours.
Can you get banned on Xbox for refunding too much?
Yes, abuse of the refund policy or Xbox Support to gain unauthorized refunds is considered fraud and can lead to enforcement action, including a ban on your Xbox account.
Can you get banned for refunding too much on Steam?
Yes, buying and refunding a single game multiple times may get your account flagged as abusing the refund policy, and you may face penalties, including a ban on your Steam account.
Can you refund 5 hours played on Steam?
No, Steam’s refund offer applies to games and software applications on the Steam store within two weeks of purchase and with less than two hours of playtime.
Is the Steam refund lawsuit real?
No, the class action lawsuit against Valve was dismissed, and users must file individual arbitration claims to receive compensation for Valve’s anticompetitive practices.
Is Steam refunding after 30 hours?
No, Steam’s refund policy only applies to games and software applications played for less than 2 hours within 14 days of purchase.
Can I refund a Steam game after 14 days?
Yes, but the chances of succeeding will be lower, and you must provide a reasonable explanation for not refunding it earlier.
How many refunds can you get a year on Xbox?
Microsoft/Xbox policy only allows one digital refund per Xbox account per calendar year.
How do I get a refund on a PS4?
To get a refund on a PS4, you need to contact Sony Support and follow their refund process.
Can an Xbox be permanently banned?
Yes, Xbox can temporarily suspend or permanently ban Xbox consoles or other devices where repeated and egregious violations have occurred.
Can you refund a game on Xbox and keep it?
No, if Microsoft grants refund approval, you will no longer be able to use the content, and the refund may take a few business days to process.
How long can you play a game on Xbox before refund?
Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven’t accumulated a significant amount of play time.