How Long Does GameStop Hold Pre-Orders For?

The burning question for many eager gamers who’ve pre-ordered the latest release is: how long do I have to pick it up before GameStop puts it back on the shelf? The short answer is that GameStop typically holds pre-ordered games for approximately 48 hours after the release date. However, this isn’t a hard and fast rule, and there are nuances to consider that can impact how long your pre-order is held.

The 48-Hour Window

The standard practice at GameStop is to hold a pre-ordered item, most commonly a video game, for roughly two days or 48 hours from its official release date. This period allows customers a reasonable window to visit the store and claim their purchase. If you don’t pick up your game within this time frame, the store is generally free to make it available for sale to other customers. This policy ensures that popular titles aren’t held indefinitely, and that stock is available for walk-in customers who may also be looking to purchase the game.

Factors That Affect Hold Time

While the 48-hour period is the most common practice, a few key factors can affect how long GameStop will hold your pre-order:

• Store Policy: It is essential to acknowledge that specific store managers or individual store locations may have slight variations in the application of the policy. They may, at their discretion, offer slightly more or less time. Therefore, if you are concerned about your pickup timeframe, it’s always best to contact your specific GameStop location directly to confirm their policy.
• Communication: Perhaps the most critical factor in extending your hold time is communication. If you know you won’t be able to pick up your pre-order within the standard 48-hour window, contact the store. Explain your situation, and they are often willing to accommodate you. They might hold it for a few extra days or allow a designated person to pick it up on your behalf. GameStop staff are usually helpful and understanding, especially if you contact them promptly.
• Midnight Launches: If a title has a midnight launch, you may be able to pick up your pre-order the night before its official release date, usually around midnight. This doesn’t necessarily give you extra time but allows you to get the game as early as possible. Confirm with your store if there is a midnight launch, and remember that arriving early on launch day will also ensure you get your copy.
• Product Type: While video games are the most common pre-ordered item, other products like limited edition collectibles, consoles, or accessories could have slightly different hold times depending on demand and store logistics. It’s always a good idea to inquire about the pickup window for any specific pre-order item.
• Deposit: Although your pre-order deposit is usually safe, the store might not hold the actual product indefinitely. While GameStop will refund your deposit if you don’t pick up your game, it’s best to pick up the item you intended to purchase rather than settling for a refund.

GameStop Pre-Order FAQs

To further clarify the pre-ordering process at GameStop, we’ve compiled a list of frequently asked questions.

1. Can Someone Else Pick Up My GameStop Pre-Order?

Yes, someone else can generally pick up your GameStop pre-order. You would need to contact the store directly and explain the situation. They may require the person to provide your name and/or order number. Often they will accommodate this. It is always best to call them ahead of time to avoid any confusion.

2. What Happens if I Don’t Pick Up My Pre-Order?

If you don’t pick up your pre-order within the designated hold time, GameStop will sell your copy to another customer. However, you won’t lose the money you put down. GameStop will refund the deposit to you, typically in the form of a virtual gift card.

3. Can I Cancel My Pre-Order?

Yes, you can generally cancel your pre-order online or in-store before your card is charged. If you have been charged already, you can still request cancellation via phone, email, or in person at a GameStop store. However, depending on where your order is in the processing cycle you may be unable to cancel, especially once the game is in transit to the store.

4. Does GameStop Charge Immediately For Pre-Orders?

No, GameStop does not charge you immediately when you place a pre-order. Typically, they authorize your card at the time of the order, but they only charge you when the item ships or becomes available for pickup in store, usually within 10 days of the release date.

5. Does GameStop Guarantee My Pre-Order?

Pre-ordering does not guarantee you will get the item. If they cannot get the item in stock, tough luck, you’ll get a refund. You will have to buy the product from a 3rd party, making the preorder price guarantee mute. A pre-order only guarantees the price, not the stock.

6. Is My Pre-Order Tied to a Specific GameStop Store?

Yes, when you pre-order an item from GameStop, you will be asked to select a specific store location where you’ll pick up your order. You cannot pick it up at a different location without contacting GameStop’s customer service or the store.

7. How Long Does a Pre-Order Period Typically Last?

Pre-order periods can vary, but they typically last from one week to two months. Pre-orders placed too far in advance run the risk of losing customer interest, so companies try to keep it shorter.

8. Will GameStop Honor Price Drops on Pre-Orders?

Yes, if the price drops before the release date, you will be charged the lower price. This is a good advantage to pre-ordering, as you can secure the lowest price available at the time of purchase.

9. Can I Get a Refund on My Pre-Order Deposit?

Yes, you can request a refund of your pre-order deposit, and GameStop will issue you a virtual gift card that you can use on their website.

10. Can I Pick Up My GameStop Pre-Order a Day Early?

If your store hosts a midnight launch event, you can usually pick up your game the night before the official release, usually around midnight. Contact your specific store to confirm if they are doing a midnight release, and when it will be.

11. Are Pre-Orders Worth It?

Pre-orders can be beneficial if you want to secure a copy of a popular title, take advantage of pre-order bonuses, or lock in a lower price. However, you risk potential disappointments, such as issues with manufacturers or the product not meeting your expectations.

12. Are Pre-Owned Games Used?

Yes, pre-owned games are those that were previously owned by another customer. GameStop does refurbish them to ensure they are in good working order before they are resold.

13. Do Pre-Orders Guarantee Day-of-Release Arrival?

For video games, pre-orders typically ship or are available for pickup on the day of the release. For movies and music, you will usually receive them around the scheduled release date.

14. Can I Claim My Pre-Order Without a Receipt?

Yes, you can claim your pre-order without a receipt if you have a PowerUp Rewards card. The store can look up your order by scanning your card, and you can pick up your order without your receipt.

15. What Are the Disadvantages of Pre-Ordering?

Some disadvantages include potential delays, reliance on the manufacturer, and the risk of the product being limited in production. It is important to be aware of these drawbacks before placing a pre-order.

Conclusion

In summary, while GameStop generally holds pre-orders for 48 hours, there is room for flexibility depending on store policy, communication with the store, and the type of product. Contacting your local GameStop store directly is always the best way to confirm the hold time and other pre-order details. By understanding the policies and staying informed, you can make the most out of your GameStop pre-ordering experience.