What if I bought a game on the wrong account PS5?
If you bought a game on the wrong account on your PS5, you can refund the purchase and then re-buy it on the correct account, or you can use the gameshare feature if the console is set as the Home console for the account the game was purchased on. To refund a game, you need to contact PlayStation Support within 14 days of the purchase, and they will guide you through the process, which may involve cancelling the purchase and re-purchasing the game on the correct account.
Understanding the Refund Process
To initiate a refund, you will need to reach out to PlayStation Support directly, either by phone or through their website, and explain the situation, providing them with your PSN account details and the game you wish to refund. The support team will then assist you in cancelling the purchase and may ask you to re-buy the game on the correct PS5 account.
Gameshare Feature
The gameshare feature allows you to share your digital games with other PSN accounts on the same console, as long as it is set as the Home console for the account that purchased the game. This feature is useful if you have multiple accounts on your PS5 and want to play games purchased by another account.
FAQs
1. What if I bought the wrong game on PS5?
If you bought the wrong game on your PS5, you can request a refund within 14 days of the purchase, as long as you haven’t started downloading or streaming the game.
2. Why can’t I play a game on my other account PS5?
You may not be able to play a game on another account if gameshare is not enabled on your console, or if the game is not compatible with the other account.
3. How do I cancel a PlayStation purchase?
To cancel a purchase, you need to contact PlayStation Support and request a refund, which will be issued to the original payment method used to make the purchase.
4. Can you cancel a game purchase on PS5?
Yes, you can cancel a game purchase on PS5 within 14 days of the purchase, provided you haven’t started downloading or streaming the game.
5. Does PlayStation refund purchases?
Yes, PlayStation offers refunds for digital content purchases made through the PlayStation Store, as long as you request the refund within 14 days of the purchase.
6. Can you play PS5 games on different accounts?
Yes, you can play PS5 games on different accounts using the gameshare feature, as long as the console is set as the Home console for the account that purchased the game.
7. How do I play digital games on another account PS5?
To play digital games on another account on PS5, you need to enable gameshare on your console and ensure that the other account is logged in and has access to the game library.
8. Are PS5 digital games tied to account?
Yes, PS5 digital games are tied to your PSN account, but you can still access them on other consoles using the gameshare feature.
9. Do I need to rebuy games for PS5?
If you have already purchased a game on PS4, you may be able to upgrade to the PS5 version at no additional cost, depending on the game.
10. Can you reinstall purchased games on PS5?
Yes, you can reinstall purchased games on PS5 by selecting the game from your Game Library and choosing the Download option.
11. Can you refund games on PS5 Reddit?
According to Reddit, you can refund games on PS5 by contacting PlayStation Support and requesting a refund, which will be issued to the original payment method used to make the purchase.
12. Can you transfer games from one PlayStation account to another?
No, you cannot transfer games from one PlayStation account to another, as digital games are tied to the account that purchased them.
13. Can you transfer a game to another account on PlayStation Store?
No, you cannot transfer a game to another account on PlayStation Store, but you can use the gameshare feature to share games between accounts on the same console.
14. Will PlayStation refund a game I don’t like?
PlayStation may refund a game you don’t like if you request a refund within 14 days of the purchase and haven’t started downloading or streaming the game.
15. Can 2 PS5 use the same account?
Yes, you can use the same PSN account on up to 5 consoles, including PS5, and still access your game library and other content.