Decoding Nintendo Switch Error Code 2813-0002: A Comprehensive Guide
Error code 2813-0002 on the Nintendo Switch typically surfaces when the system detects an ongoing issue related to Nintendo eShop server maintenance. This maintenance can affect various eShop functions, including downloading games, redeeming codes, and making purchases. This error signifies that the server is currently undergoing maintenance, and operations must be retried later.
Understanding the “Maintenance” Message
The Nintendo eShop, like any complex digital platform, requires periodic maintenance. This maintenance allows Nintendo to implement updates, fix bugs, optimize performance, and ensure the overall stability of the service. During these maintenance periods, certain features or the entire eShop might be temporarily unavailable, resulting in the dreaded error code 2813-0002.
What Triggers Error 2813-0002?
Several factors can trigger this error, including:
- Scheduled Maintenance: Nintendo often announces planned maintenance periods in advance on their official website and social media channels.
- Unexpected Outages: Unforeseen technical issues can also lead to unscheduled maintenance, catching users off guard.
- High Traffic: During peak hours or popular game releases, the eShop servers might experience high traffic, leading to temporary instability and maintenance periods.
How to Address Error 2813-0002
Unfortunately, there’s no magic bullet to instantly bypass maintenance periods. The primary solution is patience. However, here are a few steps you can take:
- Check Nintendo’s Network Status Page: The most reliable way to confirm if maintenance is underway is to visit Nintendo’s official network status page. This page provides real-time updates on server availability and any ongoing maintenance.
- Wait and Retry: Once the network status page indicates that maintenance is complete, try accessing the eShop again.
- Restart Your Nintendo Switch: A simple restart can sometimes resolve minor connectivity issues that might be interfering with the eShop connection.
- Verify Internet Connection: Ensure your Nintendo Switch is connected to a stable and reliable internet connection.
- Check for System Updates: Although less likely to directly impact maintenance periods, keeping your system software up to date is always a good practice.
Frequently Asked Questions (FAQs) About Nintendo Switch Error Codes
Here are some frequently asked questions (FAQs) about Nintendo Switch error codes to help you understand and resolve common issues.
1. What does error code 2813-9900 mean on Nintendo Switch?
Error code 2813-9900 often indicates a problem with redeeming download codes or making purchases using a credit card on the Nintendo Switch. This usually points to an issue with the eShop service itself, not necessarily an invalid code or insufficient funds. The solution is typically to wait and try again later.
2. What should I do if I encounter error code 2813-0142?
Error code 2813-0142 appears when attempting to redeem a download code for a Nintendo Switch Online + Expansion Pack Individual or Family membership on a Nintendo Account that’s already part of a family group with an active Nintendo Switch Online Family membership. You can’t have both simultaneously.
3. How can I fix the “Server is undergoing maintenance” error (2813-0002)?
This error, specifically 2813-0002, signifies that the Nintendo eShop server is currently undergoing maintenance. The solution is to check the network status page and wait until the maintenance is complete before trying again.
4. What does error code 2813-0000 indicate?
Error code 2813-0000 can occur if you have an active free trial Nintendo Switch Online membership and attempt to purchase a family membership. Cancel the automatic renewal for the free trial, let it expire, and then try purchasing the family membership.
5. What is the “banned” error code on Nintendo Switch, and how can I appeal it?
If you are permanently banned from online services, you’ll see the error code 2124-4007 or 2124-4508 along with the message: “The use of online services on this console is currently restricted by Nintendo.” To appeal, contact Nintendo’s Consumer Assistance Hotline at 1-800-255-3700.
6. Why won’t my Nintendo Switch accept my credit card?
Ensure your system has the latest system menu version. If the purchase fails on the eShop, try purchasing through the My Nintendo Store, waiting and retrying later, or using a different payment method. Also, verify that there are enough funds available on the card.
7. What should I do if my eShop gift card is not working?
Verify that you’ve entered the number correctly. If the error persists, it may indicate a delay in activating certain cards. Wait 24 hours before trying again and check with the retailer where the card was purchased to ensure it has been activated correctly.
8. What does it mean when my Nintendo Switch says an error has occurred?
This generic message usually indicates a software or system issue. Verify that your console has the latest system update. Check for available updates for the problematic software and also check for any corrupt data.
9. How do I fix error code 2813-0998?
Log into your Nintendo Account on accounts.nintendo.com and ensure that the country setting is correct. Once updated, power off your console and then power it back on.
10. What does error code 2813-9200 mean on Nintendo Switch?
This error code indicates that Nintendo eShop server maintenance is in progress. Refer to Nintendo’s network status page for the most up-to-date information.
11. What payment methods are accepted on the Nintendo eShop?
The Nintendo eShop accepts valid VISA and MasterCard (credit, debit, and gift cards). A PayPal account can also be used in the U.S., Canada, and Mexico. Also, remember that the My Nintendo Store of any country will only accept credit cards corresponding to that same country.
12. Why is my card being declined after activation?
If your card is being declined shortly after activation, the activation process might not have been fully completed. The card provider may need to manually activate the card. It could also be a security measure to prevent fraudulent purchases.
13. Why does my card not support this type of purchase on Nintendo Switch?
Possible reasons for this include:
- Some debit cards require a PIN to be entered, which the eShop doesn’t support.
- Some cards have restrictions on cross-border usage.
14. Why won’t my Nintendo Switch recognize my SD card?
This could be due to improper installation (try re-inserting the card) or a corrupted SD card. Try formatting the SD card (after backing up any important data) or using a different SD card to see if the issue persists.
15. What is error code 2110-0001 on Nintendo Switch?
2101-0001 is an error on the i2c bus. This is a faulty M92 in MOST cases.
Navigating error codes on any gaming system can be frustrating. With patience, the right information, and by using helpful resources like the Games Learning Society, you can resolve error code 2813-0002 and other common issues to ensure your gaming experience is smooth and enjoyable. Check out the GamesLearningSociety.org for more.