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Where is my game library on Ubisoft?

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Finding Your Digital Kingdom: Locating Your Ubisoft Game Library

So, you’ve built up a formidable digital library on Ubisoft Connect, but you’re scratching your head trying to find it? No worries! Your Ubisoft game library is primarily accessible through the Ubisoft Connect PC application. Simply launch the application and navigate to the “Games” tab. There, you’ll find a comprehensive list of all the games registered to your account, ready for download, installation, and epic adventures.

Diving Deeper into Your Ubisoft Game Collection

While the “Games” tab within Ubisoft Connect PC is your primary portal, there’s more to explore. Understanding how Ubisoft handles your games, their locations, and related account information can save you headaches down the line. Let’s break down the process and address common questions.

Accessing Your Games Through Ubisoft Connect PC

The Ubisoft Connect PC application is your central hub. Here’s the step-by-step to finding your library:

  1. Open Ubisoft Connect PC: Ensure you have the application installed on your computer.
  2. Log In: Use the Ubisoft account credentials (email and password) associated with your game purchases.
  3. Navigate to the “Games” Tab: Located at the top of the application window, clicking this tab will reveal your library.
  4. Browse Your Collection: Scroll through the list to see all games linked to your account. Games ready to install will have a download icon, while those already installed will have a “Play” button.

Checking Your Ubisoft Store Order History

For proof of purchase or to verify if a transaction went through, check your order history:

  1. Launch Ubisoft Connect PC.
  2. Click on your Profile Icon: This is located in the top right of the Application.
  3. Choose “My Account”: This will redirect you to the Ubisoft Account Management website.
  4. Navigate to “Order History”: Here, you’ll find a record of all purchases made through the Ubisoft Store, linked to your current account.

Frequently Asked Questions (FAQs) About Your Ubisoft Game Library

Here are 15 common questions, with answers to guide you through managing your Ubisoft game collection:

  1. Where are my Ubisoft games installed on my computer? By default, installation files are located in: C:Program Files (x86)UbisoftUbisoft Game Launchergames. Each game will have its own folder within this directory. However, you might have chosen a different installation location during the installation process.

  2. How do I find out which Ubisoft account is linked to my games? Sign in to your Ubisoft account on the Ubisoft website: https://account.ubisoft.com/account-information. Scroll down to the “Linked accounts” section to see all connected platforms (like Steam, PlayStation, or Xbox). The email address displayed at the top of the page is the one linked to your Ubisoft account and games.

  3. Why are my Ubisoft games not showing up in my library? Several factors can cause this. First, ensure you’re logged in with the correct Ubisoft account. Second, try clearing the Ubisoft Connect PC cache folder. Third, check if your purchase went through successfully in your order history. Finally, ensure you’ve activated any game keys properly.

  4. How do I verify the integrity of game files in Ubisoft Connect? In Ubisoft Connect PC, go to the “Games” tab, select the game, choose “Properties,” and under “Local files,” select “Verify files.” This process checks for corrupted or missing files.

  5. Does Ubisoft delete games from my account if I haven’t played them in a while? No, Ubisoft doesn’t delete games you’ve purchased due to inactivity. However, they may delete inactive accounts after a long period of inactivity. You’ll receive a notification before account deletion, giving you the chance to prevent it.

  6. Will uninstalling Ubisoft Connect PC delete my games? Uninstalling the application itself will not automatically delete your games. During the uninstallation process, you’ll be prompted to choose whether to keep or remove your installed games and local save files.

  7. How do I move my Ubisoft games to a different drive? Close Ubisoft Connect PC. Copy the game folder from its current location to the new drive. Then, in Ubisoft Connect PC, uninstall the game (this only removes the launcher’s reference to the game, not the files). Finally, click “Download” on the game again, and when prompted, select the new location where you moved the files. Ubisoft Connect PC will then discover the existing files and perform a quick verification instead of redownloading the entire game.

  8. Are Ubisoft game saves stored in the cloud? Many, but not all, Ubisoft games support cloud saving. If a game supports cloud saving, your progress is automatically stored online. You can continue your game on another system using the same Ubisoft account. Check the game’s page in Ubisoft Connect PC for cloud save support.

  9. Where are my Ubisoft game saves located on my computer? By default, Ubisoft game saves are located in: C:Program Files (x86)UbisoftUbisoft Game Launchersavegames\[Your Account ID]. The “Your Account ID” folder is a long string of numbers and letters unique to your account.

  10. What happens if I buy a game on the Ubisoft Store? Once you complete the purchase, the game will be added to your Ubisoft account and accessible through the Ubisoft Connect PC application. Digital games are immediately available for download upon release.

  11. Do I need Ubisoft Connect PC to play Ubisoft games I purchased elsewhere (e.g., Steam, Epic Games Store)? Generally, yes. Even if you purchase a Ubisoft game on another platform, you’ll often need to link your Ubisoft account and launch the game through Ubisoft Connect PC at least once for activation and continued access.

  12. I bought a game on Steam, but it says I don’t own it on Ubisoft Connect PC. What do I do? This usually indicates a problem with account linking. Ensure you’re logged into the correct Ubisoft account in Ubisoft Connect PC that is linked to your Steam account. You may need to relink your accounts through the Steam interface. If the problem persists, contact Ubisoft Support.

  13. Can I merge two Ubisoft accounts? Ubisoft does not offer a direct account merging feature. However, under certain circumstances, Ubisoft Support may be able to transfer a game from one account to another. Contact them for assistance.

  14. Why is Ubisoft deleting old accounts? Ubisoft deletes inactive accounts to comply with the EU’s General Data Protection Regulation (GDPR). This regulation limits the time companies can store personal information. You’ll receive email notifications before account deletion and can cancel the process by logging into your account.

  15. Where can I learn more about the intersection of games and learning? To explore the fascinating world of games and learning, visit the Games Learning Society website at https://www.gameslearningsociety.org/. Explore how games can enhance education and cognitive development! GamesLearningSociety.org offers resources for educators, researchers, and game enthusiasts alike.

Navigating the Digital Landscape

Managing your digital game library is crucial in today’s gaming world. By understanding the structure of Ubisoft Connect PC, knowing where to find your games, and understanding these FAQs, you are well-equipped to handle any issues that arise. Now, go forth and conquer those digital worlds!

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