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Why can’t my PS4 find the update file on my USB?

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Why can’t my PS4 find the update file on my USB?

The PS4 cannot find the update file on your USB because the USB storage device is likely formatted with the wrong file system, which should be either FAT32 or exFAT for the console to recognize it. To resolve this issue, you need to ensure that your USB is formatted correctly, the folder and file names are correct and in single-byte characters using uppercase letters, and the update file is properly placed in the USB.

Understanding the Issue

To further understand and address the issue, let’s dive into some key aspects and frequently asked questions related to PS4 updates and USB compatibility.

Resolving the Issue

Checking USB Format

First, it’s essential to verify that your USB is in the correct format. The PS4 recognizes USB drives with an exFAT or FAT32 file system. If your USB has an NTFS file system, you’ll need to format it to either exFAT or FAT32.

Frequently Asked Questions

  1. What format does a USB need to be for PS4? The USB needs to be formatted with either the exFAT or FAT32 file system to be recognized by the PS4.

  2. How do I format my USB to FAT32? To format your USB to FAT32, right-click your USB flash drive, select Format, choose FAT32 as the file system, and then select Start.

  3. Why does my PS4 say I need to connect a USB storage device? Your PS4 may prompt you to connect a USB storage device if the update file is corrupted or if the USB is not properly formatted.

  4. Can I use a regular USB flash drive for PS4? Yes, you can use a flash drive as extended storage for your PS4, but it must support USB 3.0 and have a capacity between 250GB and 8TB.

  5. How do I enable USB storage on PS4? To use a USB storage device with your PS4, simply connect it to one of the USB ports on the console.

  6. What is the FAT32 format? FAT32 is a disk format used to organize files on a disk drive, marked into addressable chunks called sectors, with a File Allocation Table (FAT) created at the start of the drive.

  7. Do all USB drives have FAT32 format? Most USB flash drives come with a FAT32 file system out of the box, but not all USB drives are formatted this way, especially larger ones which might use exFAT or NTFS.

  8. How do I download game update files for PS4? To download game updates, go to your Library, highlight the game, press the OPTIONS button, and select Check for Update.

  9. Why is my USB not allowing FAT32 format? Your USB drive might not format to FAT32 if it’s larger than 32GB or if it’s currently formatted with a different file system like NTFS.

  10. How do I manually format to FAT32? You can manually format a USB drive to FAT32 using File Explorer for smaller drives or Powershell for larger ones.

  11. Where is the FAT32 format? The FAT32 format option can be found in the Format menu when you right-click your USB drive in File Explorer.

  12. How do I change the format of my USB? To change the format of your USB, open File Explorer, right-click the USB drive, select Format, and choose the desired file system.

  13. How do I know if my drive is FAT32? You can check if your drive is FAT32 by right-clicking it in File Explorer, selecting Properties, and looking at the File system information.

  14. What should I format my USB to? For compatibility and larger file support, exFAT is the ideal file system for USB flash drives, but FAT32 is also widely recognized.

  15. How to install PS4 update file from USB? To install a PS4 update file from a USB, plug the USB drive containing the file into your PS4, start the PS4 in Safe Mode, select Update System Software, and then Update from USB Storage Device.

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