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Why Didn’t My Overwatch Coins Transfer? A Deep Dive into Legacy Credits and Merged Accounts

So, you fired up Overwatch 2, expecting a shower of hard-earned Overwatch Coins, ready to deck out your favorite heroes with shiny new skins. Instead, you’re staring at a measly balance, wondering where all your Legacy Credits went. You’re not alone. This is a common issue, and the answer is multifaceted, stemming from account merging complications, platform differences, and a bit of Blizzard’s design choices.

The core reason your Overwatch Coins, now referred to as Legacy Credits, might not have transferred is often due to issues surrounding account merging. Overwatch 2 transitioned players from the original Overwatch through a Battle.net account system. To bring over your progress, including skins, sprays, and importantly, your Legacy Credits, you needed to link your console accounts (PlayStation, Xbox, Nintendo Switch) to your Battle.net account and then merge them. If this process wasn’t completed correctly, or if there were issues during the merging process, your Legacy Credits could be left behind.

Furthermore, Legacy Credits are platform-specific. This means that credits earned and stored on one platform (e.g., PlayStation) will only be available on that platform, even after merging accounts. This is a limitation set by the platform holders (Sony, Microsoft, Nintendo), not necessarily Blizzard. If you played Overwatch primarily on, say, Xbox, and then switch to PC with Overwatch 2, your Xbox Legacy Credits won’t be available on PC.

Finally, the way Overwatch 2 uses and displays currency can be confusing. Overwatch Coins are the new premium currency, used for buying battle passes and other cosmetic items. Legacy Credits are intended for purchasing older, more common items. The game might prioritize showing your Overwatch Coin balance first, making it seem like you have fewer credits than you actually do. Check the in-game shop to confirm your Legacy Credit balance when purchasing eligible items.

Understanding the Merging Process

The account merging process is critical for a seamless transition to Overwatch 2. Here’s a more detailed breakdown of what’s involved:

Linking your accounts: The first step is to link your console accounts (PlayStation, Xbox, Nintendo Switch) to your Battle.net account. This is done through the Battle.net website or the Battle.net launcher. Each console account should be correctly linked to ensure proper recognition by the system.
Choosing a Primary Account: If you played Overwatch on multiple platforms, you needed to choose a primary account. This is the account that will be the main source of your progress and cosmetic items. Choosing the correct primary account is crucial to ensure all your desired Legacy Credits are available.
The Merge Process: Once you have linked your accounts and chosen your primary account, the merge process begins. This process can take some time, especially if there are a large number of items to transfer. During this process, it’s essential not to interrupt or cancel the merge as it can lead to issues.
Confirmation and Troubleshooting: After the merge is complete, you should log in to Overwatch 2 and verify that your progress, including Legacy Credits, has been transferred. If there are any issues, you should contact Blizzard support for assistance.

Troubleshooting Common Issues

Even with careful planning, problems can arise during the account merging process. Here are some troubleshooting steps you can take:

Check your Battle.net account: Verify that all your console accounts are correctly linked to your Battle.net account.
Restart the game: Sometimes, a simple restart of the game can resolve issues with currency display.
Check your Legacy Credit balance in the shop: As mentioned earlier, the game might prioritize showing your Overwatch Coin balance. Check the in-game shop to confirm your Legacy Credit balance when purchasing eligible items.
Contact Blizzard Support: If you have tried all other troubleshooting steps and are still missing your Legacy Credits, contact Blizzard Support for assistance. They can investigate your account and help resolve any issues.

Legacy Credits: What Can You Buy?

It’s also essential to understand what you can buy with Legacy Credits. These credits are primarily for purchasing:

Common and Rare Cosmetic Items: Legacy Credits can be used to purchase common and rare skins, emotes, voice lines, and other cosmetic items from the original Overwatch.
Older Hero Skins: Some older hero skins are also available for purchase with Legacy Credits.
Items Available Before Overwatch 2: Generally, anything released before Overwatch 2’s launch is potentially purchasable with Legacy Credits.

You cannot use Legacy Credits to purchase:

Battle Pass: You can’t buy the Battle Pass with Legacy Credits.
Newer Cosmetic Items: Cosmetic items released after Overwatch 2’s launch typically require Overwatch Coins, the new premium currency.
Mythic Skins: Mythic skins are exclusively available through the Battle Pass or special events and cannot be purchased with Legacy Credits.

Frequently Asked Questions (FAQs)

Here are 15 frequently asked questions about Overwatch Coins and Legacy Credits in Overwatch 2:

Q1: What are Overwatch Coins used for?

Overwatch Coins are the premium currency in Overwatch 2, primarily used for purchasing the Battle Pass, new cosmetic items, and other premium content.

Q2: What are Legacy Credits used for?

Legacy Credits are the currency carried over from the original Overwatch. They can be used to purchase older cosmetic items, such as common and rare skins, emotes, and voice lines.

Q3: How do I merge my Overwatch accounts?

To merge your accounts, link your console accounts to your Battle.net account through the Battle.net website or launcher. Then, follow the in-game prompts to merge your accounts.

Q4: I merged my accounts, but my Legacy Credits are still missing. What should I do?

First, restart the game. If that doesn’t work, check the in-game shop to confirm your Legacy Credit balance. If they are still missing, contact Blizzard Support.

Q5: Can I transfer Legacy Credits between platforms?

No, Legacy Credits are platform-specific and cannot be transferred between platforms.

Q6: Why do I have two different currencies?

Overwatch 2 introduced Overwatch Coins as the premium currency, while Legacy Credits are the currency carried over from the original Overwatch, intended for purchasing older cosmetic items.

Q7: How do I earn Overwatch Coins?

Overwatch Coins can be earned through completing weekly challenges in Overwatch 2, or purchased directly from the in-game store.

Q8: How many Overwatch Coins can I earn per week?

You can earn a limited number of Overwatch Coins per week by completing weekly challenges. The exact amount may vary depending on the specific challenges.

Q9: Can I use Legacy Credits to buy the Battle Pass?

No, you cannot use Legacy Credits to buy the Battle Pass. The Battle Pass requires Overwatch Coins.

Q10: Are there any limits on what I can buy with Legacy Credits?

Yes, Legacy Credits are primarily intended for purchasing older, common, and rare cosmetic items. They cannot be used to purchase newer items or the Battle Pass.

Q11: What happens to my Legacy Credits if I don’t use them?

Your Legacy Credits will remain in your account and can be used to purchase eligible items at any time. They do not expire.

Q12: I accidentally merged the wrong accounts. Can I undo the merge?

Contact Blizzard Support immediately. They may be able to assist you in undoing the merge, but this is not guaranteed.

Q13: How long does the account merging process take?

The account merging process can vary in length depending on the number of items to transfer and the server load. It’s essential not to interrupt or cancel the merge.

Q14: I am getting an error message when trying to merge my accounts. What should I do?

Check the Blizzard Support website for common error messages and troubleshooting steps. If you can’t find a solution, contact Blizzard Support for assistance.

Q15: I am interested in game development and education; where can I learn more about the intersection?

You can explore organizations like the Games Learning Society, a community of educators and researchers dedicated to advancing learning through games. Their website, GamesLearningSociety.org, offers resources and insights into game-based learning and educational game design.

Final Thoughts

The transition to Overwatch 2 and the introduction of Overwatch Coins alongside Legacy Credits has understandably caused some confusion. Understanding the merging process, platform limitations, and the intended use of each currency is key to enjoying your cosmetic collection in the new game. If you’re still experiencing issues, remember to leverage Blizzard Support – they’re your best resource for resolving account-specific problems. Happy gaming, and may your Legacy Credits always be plentiful!

Why didn t my Overwatch Coins transfer?