Why didn’t my Overwatch 1 account merge?
The most common cause for not being able to complete an Overwatch 1 account merge or being stuck in queue is that the console account you are trying to merge was previously merged to another Overwatch 2 account, resulting in the progress being tied to the Battle.net account it was linked and merged with. This issue can be resolved by understanding the account merge process and the requirements for a successful Overwatch 1 to Overwatch 2 transfer, which includes creating a Battle.net account and linking it to your console account.
Understanding the Account Merge Process
To merge your Overwatch 1 account with Overwatch 2, you need to create a Battle.net account and link it to your console account. This process enables cross-progression, allowing you to retrieve your Hero items, stats, and credits from the original game and bring them into Overwatch 2.
Frequently Asked Questions
The following FAQs provide additional information to help you understand the account merge process and resolve any issues you may encounter:
- Q: Why hasn’t my Overwatch account merged yet? A: The account merge process usually takes around 6 hours to complete, but it can be delayed if your console account was previously merged to another Overwatch 2 account.
- Q: Can I still merge accounts from Overwatch 1? A: Yes, Overwatch 2 supports cross-progression, which means you can merge your previous Overwatch accounts on console and PC into one Battle.net profile.
- Q: How do I merge my old Overwatch account with my new one? A: Load Battle.net, click your account name, select ‘My Account‘, then ‘Connections‘, and add your Xbox, PlayStation, or Nintendo account.
- Q: Can I transfer Overwatch 1 to 2? A: Yes, you can move accounts from any platform to Overwatch 2, allowing you to get all your skins, level, and endorsement level within OW2.
- Q: How do you confirm accounts to merge Overwatch? A: Once you have linked your Third-Party and Battle.net accounts, sign into Overwatch via your console account to confirm the merge.
- Q: Does your Overwatch account merge automatically? A: For PC players, progress will automatically carry over into Overwatch 2, but you need to confirm the merge in-game.
- Q: Do you need Overwatch 1 to merge accounts? A: To enable cross-progression, you need to create a Battle.net account, which is required to play Overwatch 2 on all platforms.
- Q: Why is it taking so long to merge my Overwatch account? A: The most common cause is that your console account was previously merged to another Overwatch 2 account, resulting in a delay.
- Q: How do I transfer my old Overwatch? A: Log in to Overwatch 2, follow the on-screen instructions, and scan the QR code to link your console account to your Battle.net account.
- Q: Will Overwatch 1 credits transfer? A: Yes, Overwatch 1 credits will transfer, but they may not be usable for all in-game purchases in Overwatch 2.
- Q: How do I merge my Blizzard accounts? A: Open the Battle.net desktop app, click the Blizzard icon, select Settings, and tick the box to allow multiple instances of Battle.net.
- Q: How do I link my Battle.net account to my Xbox? A: Find the Connected Accounts link in your Battle.net account settings and click connect to link your Xbox Live account.
- Q: Does merging Overwatch accounts change rank? A: No, competitive ranking stats made on PC and console will stay separate upon the merger.
- Q: How do I transfer skins to Overwatch 2? A: Load Overwatch 2, scan the QR code, follow the link to the Battle.net website, and log in to your Battle.net account.
- Q: Can you undo account merge Overwatch 2? A: Yes, you can un-merge your accounts, but this will remove any progress associated with your account from that system.
Conclusion
In conclusion, merging your Overwatch 1 account with Overwatch 2 requires a Battle.net account and a linked console account. Understanding the account merge process and the requirements for a successful Overwatch 1 to Overwatch 2 transfer can help you resolve any issues you may encounter. By following the steps outlined in this article and referring to the FAQs, you can successfully merge your Overwatch 1 account with Overwatch 2 and enjoy cross-progression across all platforms.