Why Don’t I Have All Overwatch Characters?

You don’t have all Overwatch characters because the number of heroes you have unlocked in Overwatch 2 depends on whether you have owned Overwatch 1 in the past, with owners of the original game having access to every hero except for Kiriko, while new players only start with 15 of the 35 heroes unlocked. The Overwatch 2 character unlock system is designed to encourage new players to play the game and earn heroes through gameplay, with around 100 matches required to unlock all the original heroes.

Understanding the Overwatch 2 Character Unlock System

The Overwatch 2 character unlock system is a new feature that allows players to unlock heroes as they play the game, with the goal of introducing new players to the game’s roster of heroes in a gradual and engaging way. However, this system can sometimes cause confusion and frustration for players who are used to having access to all heroes from the start.

Frequently Asked Questions

General Questions

1. How do I unlock all Overwatch characters?: To unlock all Overwatch characters, you need to play the game and earn heroes through gameplay, with around 100 matches required to unlock all the original heroes.
2. Why did Overwatch 2 take away my characters?: The Overwatch 2 character unlock system is designed to introduce new players to the game’s roster of heroes in a gradual and engaging way, but sometimes this system can cause confusion and frustration for players who are used to having access to all heroes from the start.
3. Do Overwatch 1 players get all characters?: Yes, Overwatch 1 players get access to every hero except for Kiriko, as a reward for their loyalty and dedication to the game.

Technical Issues

4. Why am I missing characters in Overwatch 2?: You may be missing characters in Overwatch 2 due to an incorrect flagging of accounts against the first-time user experience, which can be resolved by logging out and exiting the game and restarting the client.
5. How do I fix missing heroes in Overwatch 2?: To fix missing heroes in Overwatch 2, you need to close the game and relaunch it, relogging you into the game, which should fix the problem.
6. Why is my Overwatch 2 account missing everything?: Your Overwatch 2 account may be missing everything due to a problem with your Battle.net account, which can be resolved by merging your console account with your Battle.net account.

Overwatch 1 Players

7. Do Overwatch 1 owners get Kiriko?: Yes, Overwatch 1 owners get access to Kiriko automatically, as a reward for their loyalty and dedication to the game.
8. What do OG Overwatch players get?: OG Overwatch players get access to the exclusive Overwatch 2 Founder’s Pack, which includes epic skins and new heroes.
9. Do you get the Battle Pass for free if you owned Overwatch 1?: No, you don’t get the Battle Pass for free if you owned Overwatch 1, but you do get the Founder’s Pack, which includes epic skins and new heroes.

New Players

10. How many matches does it take to unlock all characters in Overwatch?: It takes around 100 matches to unlock all the original characters in Overwatch.
11. Why don’t I have my Overwatch 1 skins?: You may not have your Overwatch 1 skins because you are not logged into the correct Battle.net account, which can be resolved by merging your console account with your Battle.net account.
12. Can I Unmerge my Overwatch 2 account?: Yes, you can unmerge your Overwatch 2 account, but this will remove any progress associated with your account from that system.

Characters and Heroes

13. Is Kiriko still locked?: Kiriko may still be locked for competitive play, but you can still play her in other game modes.
14. Why is Overwatch characters locked?: Overwatch characters may be locked due to a bug that affects how the game tracks player progression across its servers.
15. How many OG characters are there in Overwatch?: There are 32 original characters in Overwatch, which are now available in Overwatch 2.