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Why haven t i received my EA Play Rewards?

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Why Haven’t I Received My EA Play Rewards?

If you’re wondering why you haven’t received your EA Play Rewards, it’s likely due to a delay in the system or an issue with your account, which can be resolved by reaching out to EA Support and verifying your active membership. You can try logging in through the game and not just the Web/Companion App to resync your account, and also double-check that you’re using the right profile with an active membership plan if you have multiple accounts.

Understanding EA Play Rewards

To get a better understanding of why you haven’t received your EA Play Rewards, it’s essential to know how the system works and what benefits you’re entitled to as a member.

Frequently Asked Questions

General FAQs

  1. How long does it take for EA Play Rewards to show up? It may take up to 24 hours for your Rewards to appear.
  2. Why am I not getting my XP from EA Play? Sometimes, it takes a while for the bonuses to kick in after purchasing EA Play.
  3. How do I claim EA Play Rewards on FIFA 23? Rewards should be available automatically; allow 24 hrs to pass and if they are still not available, contact EA Support.

Membership and Billing

  1. How much does EA Play cost? EA Play is just $4.99 a month or $29.99 for a full year.
  2. Can EA Play be refunded? EA Play memberships are not refundable, but there are some exceptions.
  3. What is the difference between EA Play and EA Play Pro? EA Play Pro is the premium membership tier for EA Play for PC, offering unlimited access to all the best games and brand new releases.

Rewards and Benefits

  1. What rewards do you get with EA Play? You get unlimited access to the best editions of the latest games, 10% discount on EA digital purchases, and member-only, in-game rewards.
  2. Do you get XP if you buy EA Play? Yes, the XP bonus is granted at the start of every Season.
  3. How do you claim EA Play pack in Madden 23? EA Play members can automatically claim the EA Play Supercharge Pack by entering Madden NFL 23 Ultimate Team.

Troubleshooting

  1. Why is my EA Play not validating? Try deleting your profile data and reserved space data to resolve the issue.
  2. Why am I not receiving my EA code? If you’re able to access the email on the account but not getting the verification email, speak with one of EA’s support advisers.
  3. How do I claim my EA Play Pack? Packs will be released on the 1st of each month while the player is actively subscribed to EA Access or Origin Access.

Game Access and Progress

  1. Do you keep the games from EA Play? If you cancel, you’ll keep your game progress, but won’t be able to play EA Play games unless you purchase them or resubscribe.
  2. Is FIFA 23 free with EA Play? Yes, as long as you are a member of the EA Play Pro subscription, you will have access to the game via the subscription without having to buy it separately.
  3. How does EA Play discount work? As an EA Play member, you’ll score an automatic 10% discount on EA digital purchases from Steam, including new releases and pre-orders.

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