Why is my wireless headset not working on PS5?

Your wireless headset may not be working on your PS5 due to several reasons, including being out of range from your console, interference from other electronic devices, or compatibility issues with your Bluetooth headset, and to resolve this, you may need to reset your headset, check your Bluetooth connections, or use a Bluetooth USB adapter. To troubleshoot the issue, start by checking your headset settings on your PS5, ensuring that your output device is set to your wireless headset and that your volume is turned up, and if you’re still having issues, try reconnecting your headset or resetting your PS5 console.

Troubleshooting Your Wireless Headset

Checking Your Headset Settings

To configure settings for a connected audio device, such as a headset, select (Settings) > [Devices] > [Audio Devices], and from there, you can adjust your input device, output device, microphone level, and volume control.

Frequently Asked Questions

1. How do I get my wireless headset to work on my PS5?: You can connect a gaming headset with Bluetooth to the PS5 via a Bluetooth USB adapter, as the PlayStation 5 doesn’t support Bluetooth audio.
2. Why is my headset not working wirelessly?: If your Bluetooth headset won’t connect, it could mean that the devices are out of range or aren’t in pairing mode, so check that Bluetooth connections are on and your device is ready to pair.
3. Why is Bluetooth connected but no sound?: Make sure that the speaker has a BLUETOOTH connection with the BLUETOOTH device, and pair the speaker with the BLUETOOTH device again, and also check the volume of the speaker or BLUETOOTH device.
4. How do I get my wireless headset to work?: If they don’t connect automatically, turn on your console first and switch the headset so that it is Bluetooth mode, press the power button for two seconds until it flashes green.
5. Where are headset settings for PS5?: You can find the headset settings on your PS5 by going to Settings >> Sound >> Audio Output >> Output Device, and also Settings >> Sound >> Volume >> Headphones.
6. How do I get my PlayStation headset to work?: To pair a PlayStation wireless headset with PS5 consoles and PS4 consoles, charge the headset with the USB cable, plug the USB adaptor into your console, and switch the headset on.
7. What headphones work with PS5?: Some of the best PS5 headsets include the Sony Pulse 3D Wireless Headset, SteelSeries Arctis Nova 1 Wired Gaming Headset, SteelSeries Arctis Nova Pro, and Logitech G Astro A30 LIGHTSPEED Wireless Gaming Headset.
8. Does PS5 have wireless headset?: Yes, the PULSE 3D wireless headset is the official headset for PS5 and has been specifically tuned to deliver the 3D Audio made possible by the PS5 console.
9. How do I turn on my headset mic on PS5?: To turn on your headset mic on PS5, open the main menu of your console, select the gearwheel icon in the top right corner, and go to ‘Sound‘ > ‘Microphone‘, and select the controller microphone for ‘Input Device‘.
10. Why does PlayStation not support Bluetooth headset?: The reason the PS4 ceases to support some Bluetooth brands and models is that the A2DP of the console is lagging by **100 to *200 milliseconds*.
11. Why can’t I hear out of my PlayStation headphones?: If you can’t hear anything out of your PlayStation headphones, go to Settings > Devices > Audio Devices > Headset and Headphones, and check if the volume bar is grayed out, and if so, push the headset adapter into the PS4 until you hear a “click“.
12. Why can’t I hear anything on PlayStation?: If you can’t hear anything on your PlayStation, check your cables and ports, and connect your PS4 console directly to your TV/display’s HDMI port.
13. How do I unmute my PlayStation headset?: To mute or unmute your microphone, highlight your name and press the OPTIONS button, and to switch to party audio, select ‘Party Settings‘ > ‘Chat Audio‘.
14. How do I change my PlayStation headset settings?: To configure settings for a connected audio device, such as a headset, select (Settings) > [Devices] > [Audio Devices], and from there, you can adjust your input device, output device, microphone level, and volume control.
15. How do I know if my headset is compatible with PS5?: For clarity, any headset with a jack of 3.5mm, a wired or some headsets with Bluetooth dongle can be used for PS5, and you can also try visiting a website that features headsets that are compatible with the PS5 console.