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Why is Roblox not letting me verify?

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Why is Roblox not letting me verify?

Roblox may not be letting you verify due to several reasons, including invalid or expired government-issued ID, incorrect email address, or issues with the verification process. To resolve the issue, ensure you are using a valid government-issued ID, such as a driver’s license, passport, or residency card, and that your email address is correctly linked to your Roblox account.

Understanding the Verification Process

The verification process on Roblox is designed to ensure a safe and secure environment for all users, especially minors. To verify your age on Roblox, you must be at least 13 years old and have a government-issued photo ID with your picture on it.

Frequently Asked Questions (FAQs)

  1. What types of ID can I use to verify my age on Roblox? You can use a driver’s license, passport, residency card, or any other government-issued ID with your picture on it.

  2. Can I use my school ID to verify my age on Roblox? No, you cannot use a school ID to verify your age on Roblox. You must use a government-issued ID that states you are 13 years old or older.

  3. Why is my 2-step verification not working? Your 2-step verification may not be working due to time sync issues with your Google Authenticator app. Try syncing your time to resolve the issue.

  4. How do I qualify for a Verified Badge on Roblox? To qualify for a Verified Badge, you must have 100K+ followers on at least one major social media platform or 100K+ monthly listeners on Spotify, or be part of the Video Stars program, or be an owner of an experience with playtime exceeding 1M hours in the last 90 days.

  5. Can I use my parents’ ID for Roblox voice chat? No, you cannot use your parents’ ID for Roblox voice chat. You must use your own government-issued ID and take a selfie to verify your identity.

  6. Is Roblox going to allow dating? Roblox plans to expand into officially supporting online dating for users 17 years old or older.

  7. Does Roblox sell your phone number? No, Roblox does not sell Personal Information, including your phone number.

  8. What is the 6-digit code on Roblox? The 6-digit code is a security feature that requires users to enter a code sent to their email address when logging in on a new device.

  9. Does 2-step verification stop hackers on Roblox? Yes, 2-step verification helps keep your account secure by requiring a second form of verification, making it harder for hackers to access your account.

  10. How do I get Robux for free on Roblox? You can earn Robux by selling clothing on the Marketplace, building experiences, or participating in the Developer Exchange program.

  11. Why is Roblox not sending me a verification code to reset my password? Check your spam/junk folder and ensure that password_reset@roblox.com and @appmail.roblox.com are in your contacts list.

  12. Why is my phone number not working on Roblox? Try entering your phone number exactly as it is on your account, and log in with your username or email instead.

  13. What is Roblox authentication failed? An authentication error can occur due to various reasons, including server issues or account problems. Check if Roblox is down and try troubleshooting your account.

  14. Can a 12-year-old use Roblox VC? No, users must be 13 years old and verify their age with a government-issued ID to enable voice chat on Roblox.

  15. Is Roblox ID verification safe? Yes, Roblox uses a third-party company, Veriff, to handle ID verification, and data is encrypted to ensure user safety.

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