How Does Green Man Gaming Work?
Green Man Gaming is a UK-based online retailer that specializes in selling digital video games for PC, console, and mobile devices. In this article, we’ll delve into the ins and outs of how Green Man Gaming operates, exploring their business model, pricing, and services.
What is Green Man Gaming?
Green Man Gaming is an e-commerce company that has been in operation since 2010. They offer a vast collection of games from various publishers, including big-name franchises like Call of Duty, Assassin’s Creed, and FIFA, as well as smaller indie titles. The company is headquartered in London, UK, and has since expanded its operations to several countries worldwide.
How Does Green Man Gaming Make Money?
So, how does Green Man Gaming make money? Here’s a breakdown of their business model:
• Retail: Green Man Gaming sells digital game codes at a markup from the publisher’s recommended retail price (RRP). They buy these codes in bulk and then sell them to customers at a lower price than the RRP, but still making a profit.
• Refunds: When customers return a game due to issues or dissatisfaction, Green Man Gaming buys the game back from the publisher and sells it to another customer at the original RRP. This ensures the company makes a profit from each game sold.
• Loyalty Scheme: Green Man Gaming has a loyalty program that rewards customers with points for every purchase they make. These points can be redeemed for discounts or rewards.
Key Features of Green Man Gaming
Here are some of the key features that set Green Man Gaming apart:
• Price Match Guarantee
Green Man Gaming offers a Price Match Guarantee, which means they’ll match a competitor’s price if you find the same game cheaper elsewhere. This ensures customers get the best possible deal.
• Digital Storefront
The company operates its own digital storefront, which allows customers to purchase games directly from the website. This storefront offers a wide range of titles, including PC games, console games, and mobile apps.
• Reviews and Ratings
Green Man Gaming has a dedicated section for customer reviews and ratings, allowing users to share their experiences with specific games. This helps other customers make informed purchasing decisions.
• Customer Support
Green Man Gaming provides 24/7 customer support, offering assistance with orders, refunds, and general queries.
How to Use Green Man Gaming
If you’re new to Green Man Gaming, here’s a step-by-step guide to get you started:
- Create an Account: Register for an account on the Green Man Gaming website or through their mobile app.
- Browse Games: Search for specific titles or browse through their collection of games by platform, genre, or price.
- Purchase Games: Add games to your basket and proceed to checkout.
- Redeem Codes: Redeem digital codes, gift cards, or vouchers for existing customers.
Pros and Cons of Using Green Man Gaming
Here are some of the advantages and disadvantages of using Green Man Gaming:
Pros:
- Wide selection of games across multiple platforms
- Competitive pricing with a Price Match Guarantee
- Loyalty scheme and rewards program
- Dedicated customer support
Cons:
- Limited physical products (mainly focus on digital codes)
- No option to pre-order games (games are released at the same time as the publisher’s release date)
- Customer reviews can be subjective and not always reliable
Conclusion
Green Man Gaming is a popular online retailer for digital video games, offering a wide range of titles across multiple platforms. With a focus on competitive pricing, customer loyalty, and 24/7 support, Green Man Gaming has established itself as a go-to destination for gamers. While they may have some limitations, their business model ensures that customers can find great deals on their favorite games.