Can you get a refund on GOG?

You can request a refund for a product up to 30 days after purchase on GOG, even if it was downloaded, launched, and played. To apply for a refund, start from your account’s Order History page, find the appropriate order and click “Ask for a refund“.

Refund Policy and Related Questions

Understanding Refund Options

The following FAQs provide more details about GOG’s refund policy and other related questions:

1. Can I refund DLC on GOG?: If you apply for a refund for a DLC (downloadable content), and it was not purchased as a pack (bundled with the base game), GOG can issue a refund for the DLC itself.
2. How trustworthy is GOG?: GOG.com offers DRM-free games, meaning that when you purchase a game, you are buying the license that allows you to play, not the game itself, making GOG totally legit and helpful in stopping piracy.
3. Is GOG better than Steam?: The choice between GOG, Steam, and Epic Games Store depends on your preferences and gaming needs, as each platform has its pros and cons.
4. Is it legal to buy games from GOG?: GOG gives users a personal license to use its services and download, access, and stream content, which is for personal use.
5. Is GOG as safe as Steam?: Yes, GOG is 100% legit and specializes in DRM-free games, which can reduce system performance issues caused by DRM.
6. Is GOG owned by CD Projekt?: GOG.com is operated by GOG sp. z o.o., a wholly owned subsidiary of CD Projekt based in Warsaw, Poland.
7. Why choose GOG over Steam?: GOG believes in giving players the freedom to own and control the games they purchase, without DRM restrictions.
8. Can I transfer my GOG games to Steam?: You cannot directly transfer GOG games to Steam, but you can add the game’s executable as a non-Steam game.
9. Does Amazon own GOG?: No, GOG is owned by CD Projekt, not Amazon.
10. Can I play GOG games without GOG?: Yes, you can play GOG games without the GOG launcher, as they are DRM-free and come with a self-executable setup file.
11. Does GOG give Steam keys?: No, GOG does not distribute Steam keys, as it is an independent platform.
12. What are the refund options for GOG?: When you apply for a refund, GOG can offer a conversion into GOG Wallet funds or a cash refund back to your original payment method.
13. How long does it take for GOG to refund?: Cash refunds can take a few business days, depending on the payment method and bank processing times.
14. Can I sell my GOG game?: While you cannot resell a GOG game directly through the platform, you can transfer a game license to another user, but this requires deleting the game from your account and drives.
15. Is GOG still DRM-free?: Yes, GOG remains committed to providing DRM-free games, giving players the freedom to own and control their games without online authentication or restrictions.

Conclusion

GOG’s refund policy offers flexibility and customer satisfaction guarantees, allowing users to request a refund within 30 days of purchase. Understanding the refund policy and related aspects, such as DRM-free games, license agreements, and ownership, can enhance your gaming experience on the GOG platform.