Can you reverse a PS Plus subscription?
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Yes, you can cancel your PS Plus subscription at any time, but reversing or getting a refund for the subscription depends on the timeframe and circumstances of the cancellation, with a 14-day cancellation period allowing for a refund after the initial transaction date. Canceling within this period ensures you receive a refund, while canceling after this period means the service will continue until the next payment is due, at which point it will end without a refund.
Understanding PS Plus Subscriptions
The PS Plus subscription offers various benefits, including free games, online multiplayer, and exclusive discounts. However, managing your subscription, including cancelling or downgrading, can be complex, and understanding the refund policy is crucial.
FAQs About PS Plus Subscription
General Questions
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Can you cancel a PS Plus subscription and get money back? Yes, you can cancel your PS Plus subscription and receive a refund if you cancel within the 14-day cancellation period from the initial transaction date.
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How do I cancel a PS Plus subscription? To cancel your PS Plus subscription, go to Settings > Account Management > Account Information > PlayStation Subscriptions, select the subscription you want to cancel, and then select Cancel Subscription.
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What happens if I downgrade my PS Plus subscription? When you downgrade your membership level, the downgrade will take place on your next payment date, and you will lose access to the benefits exclusive to your previous subscription membership plan.
Refund and Cancellation Policies
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Can I reverse a PlayStation purchase? After purchasing content through the PlayStation Store, you have 14 days from the purchase to request a refund, but if you have started to download or stream the purchased content, you will not be eligible for a refund unless the content is faulty.
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How long does a PlayStation refund take? Please allow at least 7 business days after your refund status changes from “Return Initiated” to “Return Accepted” for your refund to be credited to your original payment method.
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Does PlayStation ban you for chargebacks? If your payment method has had a charge reversed on a PlayStation Store purchase, this can result in your account being restricted from accessing PlayStation Network (PSN).
Managing Your Subscription
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Can I buy PS Plus if I already have it? You can buy a new PS Plus membership online via PlayStation Store whenever you like, and it will start when your current membership runs out.
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Can you downgrade from PS Premium to Extra? Unfortunately, it is not possible to downgrade from PS Premium to Extra; you can only stack subscriptions to your active membership.
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What happens to your PS Plus games when you unsubscribe? Once the PS Plus Extra and Premium games leave the service, they are gone forever, even if you downloaded and installed them on your PlayStation before they left.
Troubleshooting and Support
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How do I cancel a subscription on PS4? To cancel your PlayStation Network subscription on PS4, sign in to your PlayStation account, go to “Account Management”, select “Subscription”, and click “Cancel Subscription” next to the subscription you want to cancel.
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Can you permanently keep PS Plus games? Games you get from PlayStation Plus are yours to keep for the duration of your subscription, but if you cancel your subscription, you will lose access to these games, although they will still be downloaded to your system.
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What is the return policy for Sony? Sony’s Return Policy allows for most products purchased directly from their store to be returned within 30 days from the date of shipment for a refund of the purchase price, with certain exceptions.
Additional Information
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How much is PS Plus Extra for a year? PlayStation Plus Extra is an ongoing subscription with a recurring fee of $134.99 charged automatically every 12 months.
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Do I lose my free games if I cancel PS Plus? No, you cannot keep the free PlayStation Plus games that you have downloaded once your PlayStation Plus membership ends; you can still keep them on your hard drive, but they won’t play until you resubscribe.
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Can I sue PlayStation for banning my account? You can sue PlayStation for banning your account, but unless you can demonstrate that PlayStation violated a protected class, you are unlikely to win, as PlayStation/Sony does not need a reason to ban you.