Can You Still Use EB Games Gift Cards? The Definitive Guide
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The short answer is yes, you can still use your EB Games gift cards, but there’s a crucial detail to understand. While the EB Games brand has largely disappeared in Canada, it has been rebranded as GameStop. This means that your EB Games gift cards are now essentially GameStop gift cards and are valid at any GameStop location in Canada, as well as on their website, gamestop.ca. The transition to GameStop doesn’t invalidate existing gift cards, so you don’t need to worry about losing any remaining balance. This guide will explore all you need to know about using your EB Games gift cards, addressing any potential concerns and providing crucial insights.
The Rebranding: EB Games to GameStop
The most significant change for EB Games customers has been the rebrand to GameStop. In 2021, GameStop Corp., the parent company of EB Games, announced the rebranding of all Canadian EB Games locations to GameStop. This move aimed to consolidate the brand under a single banner and streamline operations. This means that all former EB Games physical stores are now GameStop stores, and the EB Games website has been integrated into gamestop.ca. Understanding this rebranding is crucial because it directly impacts where and how you can use your EB Games gift cards.
How the Rebrand Affects Your Gift Cards
Despite the name change, the core functionality of your gift cards remains the same. Think of it like a store changing its name but still accepting all of its old gift cards – your EB Games gift card is now simply accepted at a location branded as GameStop. You don’t need to exchange your gift card or take any special actions, as the gift card system remains the same.
Using Your EB Games Gift Card: Where and How
Now that we’ve established that your EB Games gift card is still valid at GameStop, let’s look at the specifics of how to use them:
In-Store Usage
- Physical GameStop Locations: You can use your EB Games gift card at any GameStop store in Canada. Simply present the gift card at the checkout, and the amount will be deducted from your total purchase.
- No Special Instructions Required: There’s no additional step required to use an EB Games gift card at a GameStop store. The system recognises the old gift card as valid.
Online Usage
- GameStop.ca: Your gift card can be used on the official GameStop website (gamestop.ca). During the checkout process, you’ll have the option to enter your gift card details as a payment method.
- Apply Gift Card at Checkout: Look for the gift card input field during the payment stage and enter the required information (usually the gift card number and PIN).
What Can You Buy with Your Gift Card?
Your EB Games (now GameStop) gift card can be used to purchase practically anything that’s sold by GameStop, including:
- Video Games: New and used games for all consoles.
- Gaming Consoles: Hardware such as PlayStation, Xbox, and Nintendo consoles.
- Gaming Accessories: Controllers, headsets, and other peripherals.
- Trading Cards: Popular trading cards like Pokémon, Magic the Gathering, and Yu-Gi-Oh.
- Collectibles and Merchandise: Figurines, apparel, and other related items.
- Steam Wallet Codes: Yes, you can also use your gift card to purchase Steam Wallet codes in-store.
Frequently Asked Questions (FAQs) About EB Games Gift Cards
To further clarify any questions you might have about your EB Games gift cards, here’s a comprehensive list of frequently asked questions:
1. Do EB Games Gift Cards Expire?
No, EB Games (now GameStop) gift cards do not expire. You can use them whenever you’re ready, without worrying about a deadline.
2. Can I Use EB Games Gift Cards on Steam?
While you can’t directly use an EB Games/GameStop gift card on Steam, you can use the gift card to purchase Steam Wallet codes in-store, which can then be redeemed on the Steam platform.
3. Is GameStop and EB Games the Same?
Yes, they are essentially the same company in Canada. GameStop acquired EB Games in 2005, and in 2021, all EB Games stores in Canada were rebranded as GameStop.
4. How Do I Redeem EB Games Gift Cards Online?
During the checkout process on gamestop.ca, there will be a dedicated field to enter your gift card number and PIN (if applicable). The gift card amount will then be applied to your purchase.
5. Can I Use Multiple EB Games Gift Cards in One Transaction?
Unfortunately, you can only use one gift card per transaction, both in-store and online at GameStop.ca.
6. Can I Use My Gift Card At Both EB Games And Zing Pop Culture Stores?
While Zing Pop Culture is related to EB Games, they typically operate separately. In Canada, as EB Games has been rebranded as GameStop, your gift card will work only at GameStop locations. In Australia, however, EB Games and Zing Pop Culture are part of the same loyalty program and gift cards can be used between those brands.
7. Can I Use a Kids Gift Card at GameStop?
This depends on the type of kids gift card. If you have an Ultimate Kids eGift Card, this can be redeemed at various stores, including EB Games (now GameStop). Check the list of participating stores on the back of the kids gift card.
8. Can I Trade My Gift Card for Cash?
Directly exchanging your gift card for cash at GameStop is not possible. However, you can explore third-party services like CardCash, which allow you to sell unused gift cards for a cash payout. Note these services often take a small percentage cut of the card value.
9. How Do I Check My Gift Card Balance?
You can check your EB Games/GameStop gift card balance either by calling GameStop customer service, visiting their website, or inquire in-store at a GameStop location.
10. Can I Get a Refund on Items Purchased with a Gift Card?
Yes, you can get a refund on items bought using a gift card, but the refund will typically be credited back to a new gift card of equivalent value.
11. What Happens If I Lost My Gift Card?
For lost, stolen, or damaged cards, you can contact GameStop customer service at the numbers given above. If you still have the original purchase receipt they can replace the remaining value onto a new card.
12. Can I Use an EB Games Gift Card on Microsoft Store?
No, EB Games/GameStop gift cards cannot be used on the Microsoft Store. Microsoft gift cards are distinct.
13. What are the Benefits of the EB World Loyalty Program?
The EB World program, which now exists under GameStop in Canada, provides members with benefits such as bonus trade-in credit, early access to sales, and birthday rewards.
14. How Much Does GameStop Pay for Old Games?
The value you receive for old games can vary, and is often a small fraction of the original price, often between 1/5th and 1/10th depending on demand and condition. Newer and highly sought-after games will usually fetch a better trade-in value.
15. Why Did EB Games Close?
EB Games didn’t actually close, instead, they rebranded to GameStop. The rebranding was part of a larger strategy to unify the company’s global presence under a single brand name.
Conclusion
While the EB Games brand may be gone from Canada, your gift cards are still valuable at GameStop. The rebranding process was a strategic decision by the parent company, GameStop, and your old EB Games gift card remains fully functional in GameStop locations and online at gamestop.ca. By knowing where and how to use them, you can continue to enjoy the wide range of games, consoles, and accessories available at GameStop. We hope this article has provided a comprehensive answer and addressed any uncertainties you might have about using your EB Games gift cards. Happy Gaming!