Does Supercell Delete Inactive Accounts?
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Supercell reserves the right to terminate any account that has been inactive for 180 days, although the company is not known for strictly enforcing this term of service at the 180-day mark. The deletion of inactive accounts is a topic of concern for many players, and understanding Supercell’s policies can help clarify what happens to inactive accounts and how to recover or manage them.
Understanding Inactive Accounts
To delve deeper into the world of Supercell and its policies on inactive accounts, it’s essential to consider various scenarios and questions that players might have. Below are some key points and FAQs that provide insight into managing Supercell accounts, including Clash of Clans accounts, and understanding the company’s stance on account inactivity.
FAQs About Supercell Accounts and Inactivity
1. How Do I Recover My Old Supercell Account?
If your lost account is connected to a Supercell ID, you might be able to recover it yourself by contacting Support and starting the process to recover your account and get your game progress back.
2. Can I Delete My Old Clash of Clans Account?
Yes, you can request the deletion of your Clash of Clans account by opening the game, going to Settings, then Help and Support, typing “I want to delete my Clash of Clans account”, and sending the message to Supercell.
3. Is It Possible to Delete a Supercell Account?
Yes, it is possible to request the deletion of all the information collected about your game account, which means the permanent closure and deletion of the game account, including all in-game currency and progress.
4. What If Someone Is Using My Supercell Account?
If you suspect someone is using your account, send a message to Supercell Support with details about your account, including the player tag, account name, account level, and the name of the Clan/Club/Neighbourhood/Task Force the account is in.
5. Can I Recover an Account Without a Supercell ID?
Yes, if you can no longer access your account, Supercell may be able to help if you have a valid email address that you can use for logging into your game account, provided it’s not already connected to another Supercell ID.
6. Does Supercell Ban for Account Sharing?
Yes, account sharing is against Supercell’s Terms of Service and can result in your account being banned. Any players found ‘pushing’ accounts will also have all of their related accounts banned.
7. How Do I Delete Data from My Supercell ID?
You can delete your Supercell ID data by going to your device’s Settings, selecting Google, then Apps Connected, choosing the game, and hitting Disconnect. You might also want to delete your game activities on Google and then hit Disconnect.
8. Can I Change My Supercell ID Email?
Yes, you can change your Supercell ID email by going to the Settings tab in your game, tapping ‘Change Email‘ next to your current Supercell ID email address.
9. Are Inactive Clash of Clans Accounts Deleted?
No, Supercell does not delete inactive Clash of Clans accounts solely due to inactivity. Your base will remain as it is, waiting for the owner to return.
10. Can I Still Recover My Old COC Account?
If your lost Clash of Clans account is connected to a Supercell ID, you might be able to recover it by contacting Support with an email connected to your game account.
11. How Do I Take Over an Inactive Clan in Clash of Clans?
After 90 days of inactivity, leadership can be passed to Co-leaders or Elders. If no eligible members are present, your best option is to create or join a different Clan.
12. What If I Forgot the Email Used for My Supercell ID?
If you’ve forgotten the email attached to your Supercell ID, search through your email accounts for messages from Supercell to find the correct email.
13. How Do I Get a Supercell ID for an Existing Account?
Setting up a Supercell ID is free and easy; you can sign up in the game’s Settings by tapping the button under ‘Supercell ID‘.
14. How Can I Find My Old Clan in COC?
If you’ve left a Clan and want to find it, you can either check your Clan bookmarks if you bookmarked it or search for the Clan by name in the Search Clans feature.
15. Is It Possible to Transfer a Supercell ID to Another Account?
If your account is registered to Supercell ID, you can log in to your Supercell ID from a new device, and when ready, follow the steps to transfer your account, ensuring you have access to the email associated with your Supercell ID.