How to Change Your User on Ubisoft Connect: A Comprehensive Guide
Fast answer first. Then use the tabs or video for more detail.
- Watch the video explanation below for a faster overview.
- Game mechanics may change with updates or patches.
- Use this block to get the short answer without scrolling the whole page.
- Read the FAQ section if the article has one.
- Use the table of contents to jump straight to the detailed section you need.
- Watch the video first, then skim the article for specifics.
So, you’re looking to change your identity within the Ubisoft Connect universe? Whether it’s a simple username tweak or a more complex account swap, this guide is designed to walk you through the process with clarity and confidence. Changing your Ubisoft Connect user involves a few different scenarios, depending on what you actually want to achieve. Are you looking to change your display name, change your username, or use an entirely different Ubisoft account? Let’s break it down:
- Changing your Username: You can easily change your username in the Account Information page by selecting the pen icon next to your current username, but, remember this “username” is not the name that is seen in games by other users
- Changing your Display Name: You can change the name displayed on your Ubisoft account on the Account Information page, in the Private information section, by selecting the Edit button next to your private information.
- Switching Ubisoft Accounts: This involves logging out of your current account and logging into another.
- Linking/Unlinking Accounts: Managing connections between your Ubisoft account and other platforms like Xbox or PlayStation.
This article will serve as a comprehensive guide. Let’s dive into the details.
Changing Your Ubisoft Connect Username and Display Name
Let’s start with the basics. Changing your username and display name are distinct processes.
Changing Your Ubisoft Username
- Access the Account Information Page: Log in to your Ubisoft account on the Ubisoft website. Navigate to the Account Information page. This is your central hub for managing your profile.
- Locate the Username Section: Look for your current username. Next to it, you should see a Pen icon.
- Edit Your Username: Click the Pen icon. This will open the Username field for editing.
- Enter Your New Username: Type your desired new username into the Username field. Ensure it meets Ubisoft’s username requirements (length, characters, etc.).
- Save Changes: Save your changes. It might require a password confirmation for security purposes.
Changing Your Ubisoft Connect Display Name
Your Display Name is what others see in games and on Ubisoft Connect.
- Access the Account Information Page: As before, log in to your Ubisoft account and go to the Account Information page.
- Locate the Private Information Section: Find the section labeled Private Information.
- Edit Private Information: Select the Edit button in the Private information section.
- Modify First and Last Name: Enter your desired information in the First name and Last name boxes.
- Save Changes: Save your changes.
Switching Between Ubisoft Accounts
Switching accounts is a straightforward process.
- Log Out: In the Ubisoft Connect launcher or website, find the logout option. This is usually located in the settings menu or account dropdown.
- Log In: Enter the credentials (email and password) for the Ubisoft account you want to use.
Linking and Unlinking Accounts
Connecting your Ubisoft account with other platforms is common, especially if you play on consoles.
Linking Accounts
- Access the Account Information Page: Navigate to your Account Information page on the Ubisoft website.
- Linked Accounts Section: Scroll down to the Linked accounts section.
- Select Platform: Find the logo of the platform you want to link (e.g., PlayStation, Xbox, Twitch).
- Follow On-Screen Instructions: Click the Link button under the platform’s logo. Follow the prompts to authorize the connection.
Unlinking Accounts
- Access the Account Information Page: Go to your Account Information page.
- Linked Accounts Section: Scroll down to the Linked accounts section.
- Select Platform: Find the linked platform you want to unlink.
- Unlink: There should be an Unlink button or similar option. Click it and confirm your decision. Note: You can only relink the same platform account to your Ubisoft account.
Troubleshooting Common Issues
Here are a few common problems and how to solve them.
“This profile is already linked to another user” Error
This error appears when the account you are trying to link is already connected to a different Ubisoft account. Unlink it from the other account first before linking it to your current Ubisoft account.
Invalid Login Errors
“Invalid login” usually means that the username or password you are trying to log in with are incorrect. Double-check your credentials.
Account Recovery
If you’ve lost access to your account, Ubisoft offers account recovery options. Contact their support team for assistance.
FAQs: Everything You Need to Know About Managing Your Ubisoft Connect Account
Here are some frequently asked questions about managing your Ubisoft Connect account:
1. Can I merge two Ubisoft accounts?
No, Ubisoft does not support merging accounts. However, in certain cases, they may transfer a game to another Ubisoft account. Contact Ubisoft support for assistance.
2. Can I switch Ubisoft accounts linked to my Xbox/PlayStation account?
You can unlink the accounts at any time. However, you will only be able to relink the same account originally connected. To link a different platform account, contact Ubisoft support.
3. How do I find my old Ubisoft username?
A legacy username is the username you chose when creating your Ubisoft account. You can find it on the account information page under your current username, if you’ve changed usernames since creating your account.
4. How can I change the email associated with my Ubisoft account?
Go to the Account Information page, select Edit in the Private information section, select Change next to your email address, then choose Send. You’ll receive a reset link via email.
5. What does it mean if my username is “not valid”?
An invalid username error typically indicates that the username or password combination you’re entering is incorrect.
6. Does Ubisoft delete inactive accounts?
Yes, Ubisoft may close long-term inactive accounts to maintain their database. You’ll be notified by email if your account is flagged for closure.
7. What happens when I link my Ubisoft account to another platform?
A permanent link is created between both accounts, enabling features like cross-progression and rewards. Platform accounts can be unlinked at any time.
8. How do I find out which Ubisoft account is linked to my Xbox or PlayStation account?
Sign in to the Account Information page and scroll down to Linked accounts. This section will show which platforms are linked to your Ubisoft account.
9. Can I use the same phone number for two Ubisoft accounts?
No, a phone number can only be associated with one Ubisoft account at a time.
10. Can I use the same Ubisoft account on multiple PCs?
Yes, many Ubisoft games support cloud saves, allowing you to continue your progression on different PCs using the same Ubisoft account.
11. How do I transfer Ubisoft games to another computer?
Copy the game launch folder to the new drive. Do not use the ‘cut’ key to copy the game folder.
12. What if I am having trouble logging in?
Check for ongoing maintenances, your internet connection, and whether Ubisoft Connect PC is running in offline mode. Update Ubisoft Connect PC to the latest version.
13. How can I recover my Ubisoft account if I’ve lost access?
Ubisoft provides account recovery options. Contact their support team for help, providing as many account details as possible.
14. Why do I have to re-enter my Ubisoft password?
To ensure a secure connection when launching some older Ubisoft titles, you may be prompted to re-enter your password.
15. Why is my Xbox account already linked to another Ubisoft account?
If your Xbox account was previously linked to another Ubisoft account, you must first unlink it in your Ubisoft subscription account management before relinking it to the correct account.
Understanding these processes and common issues will help you manage your Ubisoft Connect account effectively. Remember, if you encounter persistent problems, Ubisoft’s support team is your best resource for personalized assistance.
Remember to stay connected and continue learning! You can expand your knowledge further by visiting the Games Learning Society at https://www.gameslearningsociety.org/, where you’ll find a wealth of resources dedicated to the intersection of games and education. This can help you understand not just how to use games, but the effect of games in today’s connected world.