How to Log Back into Pokémon HOME on Your Phone

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To log back into Pokémon HOME on your phone, you need to manually enter your login credentials; do not use fingerprint authentication, facial-recognition authentication, or other password-management apps on your device to automatically enter login information, then update Pokémon HOME to the latest version and link it to your Nintendo Account. If you’re still having trouble, try deleting the mobile version of Pokémon HOME from your smart device, reinstalling the Pokémon HOME app, and then going through the first-time setup.

Understanding Pokémon HOME and Login Processes

Pokémon HOME is a cloud service designed for Nintendo Switch and compatible mobile devices, allowing you to gather all your Pokémon in one place. By linking the same Nintendo Account to both the Nintendo Switch version and mobile version of Pokémon HOME, you can access the same Pokémon Boxes on both versions. This integration makes managing your Pokémon collection easier across different devices.

Common Issues and Solutions

Several issues might prevent you from logging back into Pokémon HOME on your phone, including outdated app versions, incorrect login credentials, or issues with your Nintendo Account. Ensuring that your app is up-to-date and that you’re using the correct login credentials can often resolve these issues. If problems persist, contacting support or resetting your account might be necessary.

Frequently Asked Questions (FAQs)

1. What if I forgot my Pokémon Trainer Club username?

• If you forgot your Pokémon Trainer Club username, you can retrieve it from the Pokémon Trainer Club sign-in page by selecting Forgot your username?, entering the Email Address associated with your account, and then clicking Retrieve username.

1. How do I reset my Pokémon HOME on my phone?

• To reset Pokémon HOME on your phone, delete the mobile version of the app from your smart device, which will also delete any saved data and history, then reinstall the Pokémon HOME app, and go through the first-time setup.

1. Can I change my Pokémon HOME account?

• Changing your Pokémon HOME account is possible but comes with restrictions, especially if you have a Premium Plan or have synced your Mobile device version and Nintendo Switch version of Pokémon HOME. You might need to link to a new Pokémon Home account on a new device.

1. How do I transfer my Pokémon HOME app to my new phone?

• To transfer Pokémon HOME to a new phone, download Pokémon HOME on the new device, start the app for the first time, and input the same Nintendo Account credentials used on your old device.

1. Why can’t I log into my Pokémon HOME account?

• Issues logging into Pokémon HOME can stem from outdated app versions, incorrect login credentials, or problems with your Nintendo Account. Try updating the app, checking your login credentials, or contacting support for assistance.

1. How do I get my Pokémon back from HOME to Pokémon GO?

• Pokémon sent to Pokémon HOME from Pokémon GO cannot be returned to Pokémon GO. Ensure you double-check the list of Pokémon before confirming the transfer.

1. Can you unlink Pokémon HOME?

• Unlinking Pokémon HOME from a Nintendo Account is possible within Pokémon GO, allowing you to link to a different Nintendo Account and thereby changing which Pokémon HOME account you transfer to.

1. What is my Pokémon HOME account?

• Your Pokémon HOME account is a part of a cloud service for Nintendo Switch and compatible mobile devices, where all your Pokémon can gather, providing a centralized management system for your Pokémon collection.

1. How do I recover my Pokémon account without email?

• If you don’t remember your email address or login provider, contact the support team directly for personalized assistance in recovering your account.

1. Is Pokémon HOME tied to Nintendo Account?

   • A Nintendo Account is required for the Nintendo Switch version of Pokémon HOME, but not for the smart device app, although linking a Nintendo Account is highly recommended for the latter.

2. Why did my Pokémon HOME reset?

   • Pokémon HOME updates or certain actions might cause resets, including ability and move resets when transferring Pokémon between games through HOME.

3. What is error code 800-100102 in Pokémon HOME?

   • Error code 800-100102 can occur due to attempting to access Pokémon HOME on multiple devices simultaneously, as the app only allows one device to be logged in at a time.

4. Can you combine two Pokémon?

   • While there isn’t a traditional way to combine two Pokémon into one, you can use mechanisms like breeding or certain in-game features to create new, unique Pokémon.

5. How do I transfer my old Pokémon account to my new account?

   • To transfer your old Pokémon account to a new one, you might need to link your Nintendo Account used with the Pokémon HOME account you want to transfer your Pokémon to, then use the Send Pokémon feature.

6. Will I lose my Pokémon if Pokémon HOME expires?

   • If your Pokémon HOME subscription lapses, your Pokémon will remain safe, but you’ll lose access to all but one box of 30 Pokémon for non-premium subscribers, limiting your ability to store and manage a large collection of Pokémon.