How do I merge Ubisoft connect accounts?
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To merge Ubisoft Connect accounts, you can’t directly do so, as Ubisoft currently does not support the ability to merge accounts. However, under certain circumstances, Ubisoft may be able to transfer your game to your other Ubisoft account, allowing you to consolidate your game library and progress.
Frequently Asked Questions
Account Management
- Can I transfer data from one Ubisoft account to another? All Ubisoft games, as well as their in-game content, are linked to the platform they were activated on, and in some cases, it is possible to transfer ownership between Ubisoft accounts, but other in-game content, such as rewards, challenges, achievements, or progress, cannot be transferred.
- How do I transfer my Ubisoft account to another email? To change the email address associated with your Ubisoft account, go to the Account Information page, log in with your Ubisoft account, and then choose Edit in the Private information section.
- Can I recover a Ubisoft account? Yes, you can recover access to your Ubisoft Account if you lose access to it for any reason, and Ubisoft is available to help you get back into your account.
Linking Accounts
- Why does Ubisoft say my account is already linked to another user? If the Xbox account you are trying to link to your Ubisoft account is already linked to a different Ubisoft account, you may see a “This profile is already linked to another user” error, and you should unlink it before claiming the game.
- What happens when you link your Ubisoft account? When you link a platform account to your Ubisoft account, a permanent link is created between both accounts, and platform accounts can be unlinked at any time.
- How do I link my Ubisoft account to my new Switch? To link your Ubisoft account to your Nintendo Switch, first connect your Nintendo user account to your Nintendo Switch console, launch any Ubisoft game on your Nintendo Switch, and then select Ubisoft Connect from the main menu.
Account Closure
- Does Ubisoft delete inactive accounts? Yes, Ubisoft may close long-term inactive accounts to maintain their database, and you will be notified by email if they begin the process of closing your inactive account.
- Why is Ubisoft closing accounts? Ubisoft closes inactive accounts with no PC purchases or active subscriptions tied to them to comply with data protection laws after long periods of inactivity.
- What happens if I delete Ubisoft Connect? If you choose to close your Ubisoft account, all games, products, and data linked to your account will be deleted, and once the account is closed, it will not be possible to restore the deleted games, products, or data.
Ubisoft Connect
- What is the difference between Ubisoft and Ubisoft Connect? Ubisoft Connect is essentially an expansion of Ubisoft’s existing Uplay service, offering in-game rewards, perks through Ubisoft Club, a friends list feature, and more.
- Does Ubisoft Connect save progress? Some games available through Ubisoft Connect PC support cloud saving, allowing you to continue your progress where you left off on another system.
- Why do I have to keep logging into Ubisoft Connect? You may be prompted to re-enter your password when launching some older Ubisoft titles in Ubisoft Connect PC to ensure a secure connection.
Games and Platforms
- Can I transfer my Siege account from PS4 to PC? Rainbow Six Siege supports cross-progression between all platforms for almost all of your in-game progression, and you can make use of these features by linking your platform accounts for the game to the same Ubisoft account.
- How do I link my Ubisoft account to my Twitch account? To link your Ubisoft account to your Twitch account, go to the Drops website, select Get Started, and then log in with your Twitch account and Ubisoft account.
- Can you transfer Switch games to a new account? No, digital game purchases and code redemptions are final and cannot be transferred to a different Nintendo Account, so please ensure you are logged into the correct Nintendo Account when purchasing or redeeming a game.